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Nimble Logo Award Winner Product Badge
Nimble Inc

Nimble

8.8 /10
Category
Nimble
8.8 /10

What is Nimble?

Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.

Company Details


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Awards & Recognition

Nimble won the following awards in the Customer Relationship Management - Small Business category

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Nimble Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nimble.

86 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nimble?

1% Negative
4% Neutral
95% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Efficient Service
  • Continually Improving Product

Feature Ratings

Average 82

Collaboration

87

Sales Management

84

Account and Contact Management

84

Lead Management

83

Analytics and Reporting

83

Telephony and Call Center Management

82

Marketing Management

81

Customer Service Management

81

Activity and Workflow Management

80

Quote Contract and Proposal

78

Mobile

75

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of Data Integration

81

Breadth of Features

80

Vendor Support

78

Nimble Reviews

Banita G.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

My Review Of Nimble

Likeliness to Recommend

10 /10

What differentiates Nimble from other similar products?

Nimble comes with great Salesforce automation features also houses some of the best CRM features making it ideal for business use.

What is your favorite aspect of this product?

Using Nimble is seamless The software comes with best CRM features I like the many automation features

What do you dislike most about this product?

No bad experiences with Nimble as it has been very effective

What recommendations would you give to someone considering this product?

I recommend this CRM software because it has worked well in our business.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Gail N.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A powerful and versatile tool for optimizing.

Likeliness to Recommend

10 /10

What differentiates Nimble from other similar products?

Its power lies in its capacity to search social networks and take in information. It is utilized for everyday sales activities and stores and delivers real data. The excellent information is automatically extracted from social profiles. Nearly all of Nimble's features are automatic. Of course, a setting allows tasks to be programmed to run weekly, monthly, or annually. We can get our cx's attention in this way.

What is your favorite aspect of this product?

I like that it is simple to use and relationship-based, which is well-liked by the organization's workers. I adore how easy to use and effective its interface is at finding tools. I like it helps manage and keep an eye on team performance and activities. It enables you to create an automated series of customized emails sent at various times. It links to numerous social media accounts so that employees can manage contacts.

What do you dislike most about this product?

Although Nimble performs a few tasks a little differently than most CRMs, there isn't anything about this program that I particularly detest or find bothersome. I believe that it has a reasonably affordable price that is also justified by its wide range of features and benefits to each of its consumers.

What recommendations would you give to someone considering this product?

Excellent security, easy detection of fraud activity, and prompt email delivery. Compared to other options, nimble is inexpensive and has fantastic features. If cx needs a call from us, email the marketing team quickly and forward the leads. Several ways to communicate. Simple to log in, with duties provided before the login time and the ability to monitor every customer's behavior. Contact the team if you are having trouble.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeffrey T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

The best way to manage contacts and communications

Likeliness to Recommend

9 /10

What differentiates Nimble from other similar products?

With Nimble, we can reach potential customers through multiple channels, like email and the web, more effectively. The intuitive design of Nimble's user interface has made it possible for us to collect accurate information from prospects found on social networks, contact with those prospects, and have meaningful conversations with them.

What is your favorite aspect of this product?

Nimble helps me keep track of and organize my customers, prospects, and contacts better. I'm thinking about putting something in place to keep in touch with people who attended the webinar and to provide some sort of follow-up. Nimble assists me in the management of my CRM as well as the demands of my sales. The most important weapon in my marketing armory is this, and I use it in a variety of methods.

What do you dislike most about this product?

Small businesses may have difficulty affording this software's hefty price tag. However, I feel that the price is worth the benefits. Wishing him well, I'd encourage him to browse the Internet for further information. Templates might be easy to find.

What recommendations would you give to someone considering this product?

We'd be able to accomplish a lot more with this program's help. We disseminated and clearly displayed the information to encourage regular use. Digital marketing firm Nimble shows why it is the best in the business.

Pros

  • Enables Productivity
  • Efficient Service
  • Security Protects
  • Helps Innovate

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