What is Nimble?
Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceNimble Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Nimble.
86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Account and Contact Management
Lead Management
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Customer Service Management
Activity and Workflow Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Vendor Support
Nimble Reviews
Banita G.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
My Review Of Nimble
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble comes with great Salesforce automation features also houses some of the best CRM features making it ideal for business use.
What is your favorite aspect of this product?
Using Nimble is seamless The software comes with best CRM features I like the many automation features
What do you dislike most about this product?
No bad experiences with Nimble as it has been very effective
What recommendations would you give to someone considering this product?
I recommend this CRM software because it has worked well in our business.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Gail N.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
A powerful and versatile tool for optimizing.
Likeliness to Recommend
What differentiates Nimble from other similar products?
Its power lies in its capacity to search social networks and take in information. It is utilized for everyday sales activities and stores and delivers real data. The excellent information is automatically extracted from social profiles. Nearly all of Nimble's features are automatic. Of course, a setting allows tasks to be programmed to run weekly, monthly, or annually. We can get our cx's attention in this way.
What is your favorite aspect of this product?
I like that it is simple to use and relationship-based, which is well-liked by the organization's workers. I adore how easy to use and effective its interface is at finding tools. I like it helps manage and keep an eye on team performance and activities. It enables you to create an automated series of customized emails sent at various times. It links to numerous social media accounts so that employees can manage contacts.
What do you dislike most about this product?
Although Nimble performs a few tasks a little differently than most CRMs, there isn't anything about this program that I particularly detest or find bothersome. I believe that it has a reasonably affordable price that is also justified by its wide range of features and benefits to each of its consumers.
What recommendations would you give to someone considering this product?
Excellent security, easy detection of fraud activity, and prompt email delivery. Compared to other options, nimble is inexpensive and has fantastic features. If cx needs a call from us, email the marketing team quickly and forward the leads. Several ways to communicate. Simple to log in, with duties provided before the login time and the ability to monitor every customer's behavior. Contact the team if you are having trouble.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeffrey T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
The best way to manage contacts and communications
Likeliness to Recommend
What differentiates Nimble from other similar products?
With Nimble, we can reach potential customers through multiple channels, like email and the web, more effectively. The intuitive design of Nimble's user interface has made it possible for us to collect accurate information from prospects found on social networks, contact with those prospects, and have meaningful conversations with them.
What is your favorite aspect of this product?
Nimble helps me keep track of and organize my customers, prospects, and contacts better. I'm thinking about putting something in place to keep in touch with people who attended the webinar and to provide some sort of follow-up. Nimble assists me in the management of my CRM as well as the demands of my sales. The most important weapon in my marketing armory is this, and I use it in a variety of methods.
What do you dislike most about this product?
Small businesses may have difficulty affording this software's hefty price tag. However, I feel that the price is worth the benefits. Wishing him well, I'd encourage him to browse the Internet for further information. Templates might be easy to find.
What recommendations would you give to someone considering this product?
We'd be able to accomplish a lot more with this program's help. We disseminated and clearly displayed the information to encourage regular use. Digital marketing firm Nimble shows why it is the best in the business.
Pros
- Enables Productivity
- Efficient Service
- Security Protects
- Helps Innovate