What is Nimble?
Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Saves Time
- Efficient Service
- Helps Innovate
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Account and Contact Management
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Customer Service Management
Activity and Workflow Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Vendor Support
Nimble Reviews
Bellon M.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2022
Nimble is an amazing tool with great support.
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble is extraordinarily straightforward to use and concentrates on your contacts, communications, and calendars. This is often 90% of what salespeople ought to be focused on! Nimble’ prospector App offers you the flexibility to create, edit, or view contact records on the fly from any place on the web. This is often significantly necessary since LinkedIn and Facebook have each removed API access to CRM products. With the edition of cluster messaging and email following … Nimble becomes an even additional versatile and valuable tool!
What is your favorite aspect of this product?
Nimble is customized in just about every way attainable for even the foremost sophisticated user and also their wants however works seamlessly “right out of the box” for those that aren’t searching for a time-consuming set-up and learning curve. It just works, and the ability to trace your emails is an absolute game changer! Nimble helps me keep organized with numerous segments of my CRM and promoting needs. It’s a vital piece of my marketing toolkit and comes in handy in such a lot of different ways too.
What do you dislike most about this product?
I’d wish to see the e-mail interface flushed out a little more with teams and labels. Reporting has improved however still features a ways to go, The today page will offer you most of the data you need to remain on top of things. Push email would be a plus.
What recommendations would you give to someone considering this product?
If you’re looking for something straightforward nevertheless powerful, I don’t know that you just will find a competitive product that may touch Nimble. Certainly, it’s price a close look!
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Mareli B.
- Role: Consultant
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Jun 2022
Nimble is an excellent application for CRM.
Likeliness to Recommend
What differentiates Nimble from other similar products?
The Nimble mobile offers you a good style of remarkable options and advantages. It comes with everything you wish to design and execute your own company procedures. There’s a great deal of room for error when you enter information, however once you’ve got done it, you only need to check that it a few times to confirm it’s right. Since some states in our community are way apart, data can be stored in a very single location and tracked easily.
What is your favorite aspect of this product?
It is fast access, I can use it from my mobile or from my computer. It’s a wonderful CRM manager that gives fabulous tools to do our work better each day, automating our work appointments through a calendar, contact management, as well because the visualization of communication history and email in conjuntion with varied social networks to be ready to check them even while inside Nimble. It’ potential to make the client database, mechanically manage potential customers and perform excellent email marketing, with this we streamline our sales and add a plus to all our work.
What do you dislike most about this product?
Another huge gripe I have with Nimble is the lack of dedicated cross-work, but the mark and promotion application process handle this very well. No issues have arisen so far.
What recommendations would you give to someone considering this product?
Nimble is well-suited for businesses that need their customers to form every single human interaction in their database. It’s helpful in forming relationships, distinguishing mistakes, and settling disputes.
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Saves Time
Casndra M.
- Role: Public Sector
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Nimble! An excellent CRM.
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble can save a decent quantity of time in information management. You’ll be able to quickly add customers/users to the application and add/schedule notes, follow-ups, meetings, etcetera also attainable to email customers among the application. Integrated tools like email promoting, automatic marketing (ACT-On), QuickBooks are also extremely great. Huge verity of functionality. You’ll be able to simply navigate through the database. What’ also straightforward is adding new candidates and corporations to the CRM. Its very easy to use and we are able to customise it with codes/tags to suit our business easily.
What is your favorite aspect of this product?
It helps me to possess a wonderful performance in event monitoring, market analysis, and everything involving digital marketing. I’m additionally happy with the companionship that I will do with this program and social media management. It’s a awfully comfortable price that helps us to invest without the necessity to consult budget. Task panel permits organized management of daily work. Notification tool that is a reminder of necessary details. Possibility of software system integrity with third-party products.
What do you dislike most about this product?
Graphical user interface with unergonomic style and structure, especially once operating different tasks at the same time. Lacks contact fast access function that may enable easier access to frequent customers, having to search for them from the whole database. It doesn’t have tools for designing operating models.
What recommendations would you give to someone considering this product?
It’s impressive; you’ll ne’er find a program like this anywhere. I consider it the most effective software to offer a high-quality service in monitoring social networks and customers; also, the campaigns can assist you to spread all the advertising catalogs you have.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features