What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
88 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Multimedia Content
Integration with Meeting Solutions
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Alexis S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Wonderful Workspacefor Everyone
Likeliness to Recommend
What differentiates MURAL from other similar products?
Easy to create project from scratch with effective participation of all stakeholders.
What is your favorite aspect of this product?
All processes, teams' activities and projects' status are available for all to view.
What do you dislike most about this product?
Nothing so far.
What recommendations would you give to someone considering this product?
This will promote you on the next level.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Sheryl C.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Feb 2023
Innovative and hybrid work collaboration tool
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural fosters imaginative thought and facilitates movement across multiple hybrid, in-person, and online meetings. Mural's user interface is rather straightforward, and if you, as a facilitator, take a few minutes to prepare clever board layouts in advance, you'll be able to lead fantastic workshop sessions.
What is your favorite aspect of this product?
One of the things I like best about Mural is that it can be used to create a group of ideas or a concept over time, with contributions made offline and carried over to subsequent rupture review sessions.
What do you dislike most about this product?
The approach for sharing and granting access is a little bit erratic, but in most cases, users may grant the appropriate permissions that they require.
What recommendations would you give to someone considering this product?
Virtual or hybrid creativity and collaboration sessions are now possible with Mural's ability to foster a new way of thinking and organizing ideas.
Pros
- Reliable
- Efficient Service
- Security Protects
- Helps Innovate
Mamon a.
- Role: Consultant
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jan 2023
Combine ideas and present them in an organized
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural is one of the best whiteboards, as it is responsive, so we can participate remotely to complete the scheme that we are working on preparing very smoothly.
What is your favorite aspect of this product?
I greatly appreciate the ready-made templates that Mural provides, as they give us advanced resources and ideas that help us be creative by implementing what we need during the brainstorming stage, or when planning work programs. I really appreciate the many formatting options and also the colors that we can add to the text boxes and the different shapes. It's great how Mural can see the edits that a member has made, and also how we can vote whether or not to approve them.
What do you dislike most about this product?
Not many negatives, as the Mural interface is very intuitive and easy to use, but since the members involved in preparing a chart do not have the same ability to format shapes and texts as required, this leads to double effort when formatting the agreed chart in its final form.
What recommendations would you give to someone considering this product?
Mural helped us a lot by taking advantage of the time of remote meetings and achieving the desired goals, so that we can collect ideas directly from the participants and integrate them into a clear, arranged and agreed upon scheme.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
