MSP360 Managed Backup Logo
MSP360 Managed Backup Logo
MSP360

MSP360 Managed Backup

8.0 /10
Category
MSP360 Managed Backup
8.0 /10

What is MSP360 Managed Backup?

MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

MSP360 Managed Backup won the following awards in the Backup and Availability category

MSP360 Managed Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MSP360 Managed Backup.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MSP360 Managed Backup?

0% Negative
4% Neutral
96% Positive

Pros

  • Unique Features
  • Generous Negotitation
  • Transparent
  • Includes Product Enhancements

Feature Ratings

Average 86

Backup Automation

91

Backup of Cloud Based Data

91

Application Awareness

89

Replication for Long Term Storage and Disaster Recovery

88

File Explorer Granular Restore

85

Virtual Machine Backup

84

Backup Monitoring and Reporting

82

Automated Backup Testing and Verification

82

Replication for High Availability

82

Deduplication Implementation

80

Physical Backup for Multiple Platforms

80

Vendor Capability Ratings

Average 84

Ease of IT Administration

91

Ease of Data Integration

89

Product Strategy and Rate of Improvement

87

Quality of Features

87

Breadth of Features

87

Business Value Created

85

Ease of Implementation

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Availability and Quality of Training

65

MSP360 Managed Backup Reviews

Trevor P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

This is a fanatic product/very cost effective

Likeliness to Recommend

8 /10

What differentiates MSP360 Managed Backup from other similar products?

Cost and ease of use.

What is your favorite aspect of this product?

Accessible from any where

What do you dislike most about this product?

at times it can be a little sluggish

What recommendations would you give to someone considering this product?

Make sure you compare all aspects and features of the software, including cost. If you do this you will choose MSP360.

Pros

  • Fair
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Nachiket P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

A Reliable Software for Seamless Data Backup

Likeliness to Recommend

10 /10

What differentiates MSP360 Managed Backup from other similar products?

The pricing for MSP360 Managed Backup is much lesser than that of its competitors, considering the fact that data can be transferred to/from 40+ cloud platforms seamlessly is what differentiates MSP360 Managed Backup from its competitors.

What is your favorite aspect of this product?

The best thing about MSP360 Managed Backup is the fact that files of all formats can be transferred seamlessly from a Local System to a backup like Amazon S3. I transfer file(s) with a single click from my Local system to my team's S3 account, and the data upload/download speed is also great! The fact that it supports 40+ cloud platforms is also a great thing considering that the cloud vendors are likely to differ from company to company.

What do you dislike most about this product?

The only thing I dislike about MSP360 Managed Backup is that there are certain times when the files are not uploaded due to certain reasons, and the logs displayed are not downloadable. In case I am transferring a large folder (of a few GB) that contains thousands of files. it becomes difficult to identify which files were transferred and which were not in case an issue occurs. Manually going through the log and saving it is a hassle, hence an option to directly download the logs would be helpful. Also, the absence of file search capability, makes it really difficult to search files on S3.

What recommendations would you give to someone considering this product?

MSP360 Backup is a great software to save your files on Cloud storage platforms and is definitely recommended for use. It allows all file formats for saving and no data upload size restrictions with incredible upload/download speed. It also has connections to 40+ cloud storage platforms including Amazon S3, Hitachi, Cisco, Verizon, and many more.

Pros

  • Performance Enhancing
  • Efficient Service
  • Caring
  • Saves Time

Andres P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

MSP360: a secure safe for our information

Likeliness to Recommend

9 /10

What differentiates MSP360 Managed Backup from other similar products?

I particularly use this tool a lot because I can safely store all the information from the different computers in the company, perform backups without problems and ensure that all computers have their information at hand, without being heavy.

What is your favorite aspect of this product?

It has a very simple and easy to understand design, which is perfect for people with little knowledge of software. It has cloud storage, perfect for making backups of each computer in an orderly manner. Its integrations are very useful.

What do you dislike most about this product?

It can become very slow to upload all documents and files to the cloud. Their technical support was not very helpful when I tried to install the software, which I also had problems installing. Installing the software is quite a laborious task.

What recommendations would you give to someone considering this product?

This software is very complete to have a backup and backup of the entire network system of our company. It has allowed our computers to work in a lighter and more efficient way, since the information is hosted in the cloud and not on the company's server.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular MSP360 Managed Backup Comparisons