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Data Quadrant Awards 2023

Backup and Availability


SoftwareReviews names Rubrik CDM, Acronis Cyber Protect, Hornetsecurity VM Backup, Microsoft Azure Backup, Zerto Platform, and Veeam Availability Suite as Backup and Availability Data Quadrant Award Winners.


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Backup and Availability

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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30+ pages

Backup and Availability Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Rubrik

Rubrik CDM

Rubrik simplifies backup and recovery for virtualized and physical environments. Eliminate backup software by integrating data orchestration, catalog management, and deduplicated storage into a single, scale-out fabric.

9.2

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
62Reviews

Acronis

Acronis Cyber Protect

Acronis Cyber Protect integrates full-stack anti-malware protection and comprehensive endpoint management with advanced backup and recovery capabilities for physical and virtual workloads, endpoints, and structured and unstructured data, whether on-premises, in the cloud, or in hybrid clouds. It also integrates patch management, vulnerability assessments, URL filtering, and AI-powered hard drive failure detection.

8.9

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
133Reviews

Hornetsecurity

Hornetsecurity VM Backup

Hornetsecurity VM Backup is a fast, affordable, high performance backup solution, specially developed for small and mid-market businesses. We’ve cut the waste and hassle to give you an agile, streamlined solution that is easy to implement, feature-rich, with outstanding support as part of the package.

8.9

Composite
Score

Composite
Score

+95

Emotional
Footprint

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
26Reviews

Microsoft Corporation

Microsoft Azure Backup

Protect your data with a cloud-based backup as a service Keep your data in Azure and on-premises safe. Backup supports VMware and Hyper-V virtual machines running on Linux and Windows, as well as physical Windows Servers.

8.7

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
151Reviews

Zerto Ltd.

Zerto Platform

Zerto Platform is a data replication software that assists in data recovery in both private and public clouds. Zerto brings together everything that’s required to keep your infrastructure protected in a single, simple, and scalable cloud data management and protection platform. Zerto, a Hewlett Packard Enterprise company, empowers customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform eliminates the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments.

8.5

Composite
Score

Composite
Score

+96

Emotional
Footprint

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
67Reviews

Veeam

Veeam Availability Suite

Veeam is the leader in Backup solutions that deliver Cloud Data Management. Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing your data. With 365,000 + customers worldwide, including 81% of the Fortune 500 and 66% of the Global 2,000.

8.5

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
74Reviews

Vendor Capability Awards


Availability and Quality of Training

Rubrik CDM

Badge Winner

Breadth of Features

Rubrik CDM

Badge Winner

Business Value Created

Hornetsecurity VM Backup

Badge Winner

Ease of Customization

Rubrik CDM

Badge Winner

Ease of Data Integration

MSP360 Managed Backup

Badge Winner

Ease of IT Administration

MSP360 Managed Backup

Badge Winner

Ease of Implementation

Rubrik CDM

Badge Winner

Product Strategy and Rate of Improvement

Rubrik CDM

Badge Winner

Quality of Features

Rubrik CDM

Badge Winner

Usability and Intuitiveness

Zerto Platform

Badge Winner

Vendor Support

Rubrik CDM

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Rubrik CDM


Breadth of Features

Rubrik CDM


Business Value Created

Hornetsecurity VM Backup


Ease of Customization

Rubrik CDM


Ease of Data Integration

MSP360 Managed Backup


Ease of IT Administration

MSP360 Managed Backup


Ease of Implementation

Rubrik CDM


Product Strategy and Rate of Improvement

Rubrik CDM


Quality of Features

Rubrik CDM


Usability and Intuitiveness

Zerto Platform


Vendor Support

Rubrik CDM


Other Evaluated Vendors


Veritas

Backup Exec

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

8.4

Composite
Score

Composite
Score

+88

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

69Reviews

Kaseya Limited

Datto SIRIS

A fully featured platform for backup, recovery, and business continuity for local, virtual, and Cloud environments.

8.4

Composite
Score

Composite
Score

+96

Emotional
Footprint

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

30Reviews

Barracuda Networks

Barracuda Backup

Barracuda Backup makes it easier and more cost-effective than ever for you to protect all your data from cyber criminals, natural disasters, hardware failures, and more. Physical, virtual, cloud, and SaaS — a single, integrated solution keeps all your data safe.

8.2

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

55Reviews

MSP360

MSP360 Managed Backup

MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.

8.0

Composite
Score

Composite
Score

+97

Emotional
Footprint

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

20Reviews

Micro Focus

Micro Focus Data Protector

Data Protector and Data Protector for Cloud Workloads deliver backup and disaster recovery for physical, virtual, cloud and container environments. Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

7.6

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

34Reviews

Veritas

Veritas NetBackup

Data is growing rapidly and becoming more fragmented across many clouds and virtual environments. Unified data protection is the only way your IT organization can deliver required Service Levels while limiting cost and risk, regardless of whether data resides on-premises or in the cloud.

7.6

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

28Reviews

VMware, Inc.

VMware Site Recovery Manager

Discover the industry-leading disaster recovery software to enable application availability and mobility across sites in private cloud environments with policy-based management, non- disruptive testing and automated orchestration.

7.4

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

36Reviews

Commvault Systems

Metallic Backup

Powered by Commvault, Metallic delivers enterprise-grade, industry-leading data protection, with the simplicity of SaaS.

7.4

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

26Reviews

Arcserve

Arcserve Backup

As the world’s most experienced provider of backup and disaster recovery solutions, for 35 years we’ve been solving the challenges of IT teams by bringing innovation, ambition, and countless hours of iteration to the solutions they rely on to keep businesses running smoothly. In the process, we’ve redefined the way companies protect their data – the very foundation of modern business in an era where immediate access to critical systems and applications is key to business continuity and essential to continuing growth and success.

7.3

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

111Reviews

IBM

IBM Storage Protect

IBM Storage Protect™ provides comprehensive data resilience for physical file servers, virtual environments, and a wide range of applications. Organizations can scale up to manage billions of objects per backup server. Clients can reduce backup infrastructure costs with built-in data efficiency capabilities and the ability to migrate or copy data to tape, public cloud services, and on-premises object storage. IBM Storage Protect can also store IBM Storage Protect Plus data, allowing companies to take advantage of their existing investment for long-term data retention and disaster recovery.

6.9

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

53Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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