Barracuda Backup Customer Reviews 2023

What is Barracuda Backup?

Barracuda Backup makes it easier and more cost-effective than ever for you to protect all your data from cyber criminals, natural disasters, hardware failures, and more. Physical, virtual, cloud, and SaaS — a single, integrated solution keeps all your data safe.

Company Details

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Awards & Recognition

Barracuda Backup won the following awards in the Backup and Availability category

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4 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience

2022

2019 Data Quadrant Gold Medalist

2019

Barracuda Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Backup.

90 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

Up 1
Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Backup?

5% Negative

2% Neutral

93% Positive

Pros

Respectful
Trustworthy
Friendly Negotiation
Security Protects

Role: Operations
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Excellent service

Likeliness to Recommend

10 / 10

What differentiates Barracuda Backup from other similar products?

Much better backup

What is your favorite aspect of this product?

Safe and effective

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

Evaluate your needs and expectations from providers carefully to determine which service would perform to meet your expectations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rashid m.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

”DATA SAFETY AND BACKUPS MADE POSSIBLE BY BARRACUD

Likeliness to Recommend

9 / 10

What differentiates Barracuda Backup from other similar products?

Barracuda guarantees data protection and safety, the cost of implementation is fair and they will offer great services to satisfy their clients

What is your favorite aspect of this product?

Integrating with other softwares is easy and fetching of data is also simple and fast Barracuda has proved to me that I can always relie on them

What do you dislike most about this product?

For the time I have worked with this software I have not really encountered any limitation as far as I can remember,it has worked for me

What recommendations would you give to someone considering this product?

This is the product you need especially if you are keen on staying on budget,the software will serve you well and the price is quite fair

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Joe W.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Hardware and software bundled together

Likeliness to Recommend

10 / 10

What differentiates Barracuda Backup from other similar products?

It bu does the backup software, hardware and cloud replication into one offering

What is your favorite aspect of this product?

The hardware and software bundled together, less management

What do you dislike most about this product?

Not great for cloud backups as most public clouds charge for data egress and these appliances have to be hosted on-prem

What recommendations would you give to someone considering this product?

Give them a go

Pros

Reliable
Performance Enhancing
Unique Features
Efficient Service

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Barracuda Backup

Barracuda Backup

What is Barracuda Backup?

Company Details

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Awards & Recognition

2022 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

Barracuda Backup Ratings

90 Likeliness to Recommend

Up 1Since last award

95 Plan to Renew

Up 1Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Barracuda Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Barracuda Backup Reviews

John R.

Excellent service

Likeliness to Recommend

Pros

Rashid m.

”DATA SAFETY AND BACKUPS MADE POSSIBLE BY BARRACUD

Likeliness to Recommend

Pros

Joe W.

Hardware and software bundled together

Likeliness to Recommend

Pros

Most Popular Barracuda Backup Comparisons

Microsoft Azure Backup

Acronis Cyber Protect

Arcserve Backup

Veeam Availability Suite

Backup Exec

Zerto Platform

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Analytics

Backup Automation

Backup Monitoring and Reporting

Integration With Storage Arrays

Replication for Long Term Storage and Disaster Recovery

File Explorer Granular Restore

Physical Backup for Multiple Platforms

Deduplication Implementation

Replication for High Availability

Automated Backup Testing and Verification

Virtual Machine Backup

Vendor Capability Ratings

Ease of IT Administration

Ease of Customization

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Implementation

Quality of Features

Usability and Intuitiveness