What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Alberto Jose B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
A new way of conferencing in Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Our company over the years has been looking for communication tools as we present products and services based on consulting, which has led us to try different tools of this style, in which we prefer to stay with Microsoft Teams, has a lot of beneficial features to communicate between our agents and also maintain constant communication with our customers.
What is your favorite aspect of this product?
It is like having virtual offices where all our employees maintain communication and transmit their ideas constantly, increasing the productivity and quality of our work and keeping our clients up to date with all the advances in their projects. It is possible to add new people to the projects and give them certain access to modify files, which increases the possibility of providing new ideas and constantly improving.
What do you dislike most about this product?
Sometimes we have had some connectivity problems where there are many people in a group, the audio usually fails which is annoying and makes us lose a little time, reducing the quality of the meeting and making the experience feel improvable in many ways, however, there is little to say about the errors of the tool because in general it behaves excellently and provides great results.
What recommendations would you give to someone considering this product?
Any type of company that needs audio and video services for constant communication between them can access the use of this platform, with a great set of features that make the conference experience much more usable, with a price quite adequate for its operation and a great customer service, Microsoft Teams is a fairly adaptable software that is responsible for increasing the quality of our services.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Clay L.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
An excellent platform for online meetings
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is impressive when a team can confidently communicate. Finally, Outlook for Business email accounts is compatible with the video messaging feature. Because you may maintain sections of the meeting on your desktop without interfering with other duties and because it will notify you when you get messages, a session can be quickly arranged. Teams will handle most of the work.
What is your favorite aspect of this product?
We cannot install the corporate remote access program on these personal computers, but we can use Microsoft Teams as a remote access alternative to Team View. This is a massive help for third-party employees with IT-related issues. It is an entirely integrated system that runs in a Microsoft-based environment. Most users find it simple to implement, and there is little administration overhead.
What do you dislike most about this product?
Since it's challenging to paste a small number of cells from Excel into Teams, we constantly encounter issues and are forced to give screenshots or attach complete sheets when necessary. Another "feature" that consumes time is "Action," which shows a rundown of all activity occurring across all tabs.
What recommendations would you give to someone considering this product?
We value the capacity to keep a remote team cohesive and conduct meeting with participants in various time zones, whether at home, at work, or on the road. The calendar of Outlook may be easily synced with sessions and scheduled. We can exchange documents so people can see them in real-time as we discuss a topic and screen share to improve collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Beckham L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Collaborative tool for communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams bring everything together in one spot, setting up a fully functional workspace for you and your team to work on projects relatively straightforwardly. If you are used to the Skype environment, managing your contacts, talking and calling, hosting and attending meetings, all from the same platform, is somewhat recognizable.
What is your favorite aspect of this product?
Microsoft Teams is used for internal chat and video conferencing sessions. Teams can also share their screens and use a whiteboard. Users can use the IT Support Chat function to contact us directly if they experience issues with our website. With this technology, we can swiftly control the user's screen to fix technical problems while delivering high-definition video.
What do you dislike most about this product?
The formatting is lost and frequently makes no sense without it when copying or pasting an Excel grid into an IM, which is the most basic requirement for integration. However, there are Word and Excel plug-ins that make it possible for teams to produce word and excel documents. Similar to when pasting from Word, formatting is typically kept, but you cannot fast go back to the standard layout.
What recommendations would you give to someone considering this product?
It is an easy-to-use application for conversations, document sharing, and project team communication. Access to necessary locations and communication channels can be freely given to team members, which helps to maintain information that needs to be known in those places. It is easy to use whenever and wherever you want because it is mobile, and cross-platform compatible, and communication is straightforward.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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