What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Abid S.
- Role: Human Resources
- Industry: Consulting
- Involvement: Vendor Management and Renewal
Submitted Dec 2022
Good for Internal team conversation
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Document share is very fast and impressive.
What is your favorite aspect of this product?
Screen sharing
What do you dislike most about this product?
when some one reacts your massage. Notification looks like a massage is unread which bothers me.
What recommendations would you give to someone considering this product?
I really love the video conferring and file sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Genesis B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Collaborative tool for teams.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
To document the meeting, check agreements, and use it as a clarifying element in case of any doubt with our clients or suppliers, it is beneficial to record the sessions and be able to watch them afterward. We eventually switched to TEAMS, even though the business used another application to host online meetings.
What is your favorite aspect of this product?
The best feature of Microsoft Teams is how easy it is to access meetings. You can join my discussions using a desktop, mobile, or web client. For sessions without a need for video, we can begin an audio conference to consume less bandwidth. When sending files over individual or group chat, especially when they are too large to transmit via email, we usually use MS Teams. Over conversation, MS Teams provides file sharing.
What do you dislike most about this product?
Only the meeting's organizer or recorder can distribute the video to attendees who weren't there. The team may need to be asked for permission before content can be distributed. Even if you manage Office 365, you still need to complete this. The MT goes slowly. Conversations with the staff are challenging, and the emails arrive slowly.
What recommendations would you give to someone considering this product?
It is possible to build channels for each team, project, etc. Within the track, you can upload files, take notes during meetings, tag users in postings, and more. It's an excellent tool for collaboration. We appreciate that multiple users may edit the same document and see the changes as they happen. If you have issues, the crew is ready to assist you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ericand-İlişkileri S.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
An excellent user interface.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is a reasonably stable tool, though occasionally, people who use it in the browser rather than as a native application may find it constrained. When the company first chose it as a corporate tool, there was a learning curve. However, with time, we have become much more accustomed to the device, and now we see it as necessary for everyday use for our work team, which is spread across different continents.
What is your favorite aspect of this product?
It works well with computer hardware, has good availability for meeting records, and is simple to recover in the event of an internet outage. It's also crucial to note that the tool has undergone ongoing evolution and renovation. Over the past two years, it has fixed issues, enhanced features, added more tools, and tightened integration with other technologies.
What do you dislike most about this product?
Storage space in the channels is restricted. The system's failure to pinpoint the issue's root causes and offer solutions is another major cause for concern. Microsoft Teams is a fantastic tool when you work where Microsoft products are the only ones used. Additionally, file transmission through Microsoft systems proceeds quite slowly. A laptop's GIF option is troublesome.
What recommendations would you give to someone considering this product?
The integrated design of the platform is a beautiful way to lay the groundwork for interaction, expand it globally, and increase the access Microsoft provides to its other tools from within the Teams platform. It is the best platform for business meetings, screen sharing, and professional conversations. It has been fun to use it for work on the professional floor.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.