What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.6
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Consultant
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to use
Likeliness to Recommend
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Caring
Cons
- Vendor's Interest First
- Inhibits Innovation
- Under Delivered
Ogunleye A.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted May 2024
Great Feature , fantastic Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
A lot, the interface, the connectivity, the speed, Makes it a standout product from other similar products
What is your favorite aspect of this product?
the screen sharing feature and also the ability to give someone miles away control of your device to navigate is very unique
What do you dislike most about this product?
the sound during an incoming call gives me anxiety
What recommendations would you give to someone considering this product?
Its a Great Product if you can afford it , it is a great pick
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Konrad G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Easy and intuitive to learn & use.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Constantly pushing out new features & tons of control for the IT admins
What is your favorite aspect of this product?
Its intuitiveness, even as they introduce new features.
What do you dislike most about this product?
Often changing UI elements causes confusion
What recommendations would you give to someone considering this product?
Just try it, and let it hold your hand as you use it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Leverages Incumbent Status