What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair

Feature Ratings

Average 80

Collaboration

86

Calendars

85

File Sharing Collaboration

84

Mobile App

84

Enterprise Search

82

Employee Engagement

82

Task Management

81

Employee Directory

81

Content Management

81

Workflow & Approvals

81

Networked Enterprise

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Mehul k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2026

I feeling very well about this review

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Teams is very helpful for secure chat and personal chat

What is your favorite aspect of this product?

My favourite is reply method and edit semt message

What do you dislike most about this product?

I think in this product we need thread method like slack

What recommendations would you give to someone considering this product?

I want thread method like slack so we can chat in same concern in single chat

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

RaviShankar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2026

Enterprise Colloboration Tool for Supplychain SaaS

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Greater colloboration tool with appropriate Security. user friendly. adopting Ai features easily through copilot

What is your favorite aspect of this product?

Instant messaging, voice calls , meeting, file sharing, screen sharing,

What do you dislike most about this product?

Cost of renewals, Need more network bandwidth to use for larger meetings

What recommendations would you give to someone considering this product?

If you are an Enterprise organization, close your eyes and select Microsoft teams as your colloboration tool to imprive employee productivity. easy for Instant messaging, voice calls , meeting, file sharing, screen sharing,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Darshan Krishna N.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

Exploring the call and connect on Teams

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

According to my experience, Microsoft Teams stands out in having a simple interface with powerful features. Every user always looks for ease of use first and Teams has the best easy to understand and use interface. Adittionally, its acts as a all in one platform for all kinds of communication with your colleagues and team by providing audio, video, text connect, file sharing, screen sharing and screen control, channels, groups, etc.

What is your favorite aspect of this product?

- Having everything related to work communications in one place. I can chat with colleagues, join meetings, make calls, and share or access files without switching between different applications. It saves time, keeps conversations organized, and makes collaboration much more efficient, especially when working with different teams. - Integrations for daily work automation such as chat summaries, automatic messaging, etc.

What do you dislike most about this product?

Haven't come across anythis as such. The journey has been smooth.

What recommendations would you give to someone considering this product?

I would definitely recommend Microsoft Teams, especially for organizations that rely on collaboration and communication. One suggestion I'd have for new users is to spend some time exploring its integrations and automation capabilities, as they can significantly improve productivity. My only observation as a person who loves exploring integration and working on autoamtions is that it wasn't immediately obvious what integrations and apps Teams supports. Better visibility or a more guided way to discover these features would make it much easier for users who want to automate workflows and get the most out of the platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons