What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Calendars
File Sharing Collaboration
Mobile App
Enterprise Search
Employee Engagement
Task Management
Employee Directory
Content Management
Workflow & Approvals
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.8
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Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ully N.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Sep 2024
Microsoft Teams is the best Product.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with Microsoft 365 Teams is part of the Microsoft 365 suite and integrates with other Microsoft applications like Word, Excel, and OneNote. Security features Teams has advanced security features, including end-to-end encryption, two-factor authentication, and Advanced Threat Protection (ATP). Collaboration features Teams Rooms offers features that allow users to share content, make notes, and collaborate in real time. File storage Files created in Teams are stored in OneDrive, which can be shared in conversations or channels. Audio and video calls Allows users to make audio and video calls internally or externaly
What is your favorite aspect of this product?
The service integrates with Outlook, Word, SharePoint, and other Microsoft apps.
What do you dislike most about this product?
Conflicts Conflicts will undoubtedly arise in a team if different personalities and poor communication are present. All parties will now be impacted by having individuals who are no longer enthusiastic about working as a group, making it difficult for them to concentrate on their current job.
What recommendations would you give to someone considering this product?
Teams is designed to simplify group work with easy-to-use channels for group chats. MS Teams has a fairly robust set up. It offers encryption for all data in transit or at rest
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Desiree S.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2023
easy to communicate and set up meetings
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
its easy to communicate and set up a group chat with other tea memmbers
What is your favorite aspect of this product?
its different than using other apps
What do you dislike most about this product?
its confusing to navigate sometimes
What recommendations would you give to someone considering this product?
yes its free and everyone can use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rishabh K.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2026
The Best for the Best
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out for its seamless integration with Microsoft 365 , combining chat, video meetings, file sharing , and collaboration in one platform. it works especially well for organizations already using Outlook, Sharepoint, and other Microsoft tools.
What is your favorite aspect of this product?
, My favorite aspect of Microsoft Team is how easily it brings messaging, meetings, file sharing, and collaboration together in one place, especially with its seamless microsoft 365 integration.
What do you dislike most about this product?
The interface can feel cluttered at times, and managing multiple chats, channels, and notifications can become overwhelming , especially in larger organization.
What recommendations would you give to someone considering this product?
i'd recommend microsoft team to organizations already using microsoft 365, take time to organize channels, permissions, and notification properly from the start to keep the platform simple and manageable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.
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