What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
Mobile App
File Sharing Collaboration
Employee Engagement
Task Management
Employee Directory
Document Management
Workflow & Approvals
Virtual Offices
Networked Enterprise
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Fantastic product. office 365
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Aarti A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams is a great messaging product in the Office 365 suite. It has a wide breadth of features that increase productivity across the organization. If your organization already has Microsoft 365, you do not need to pay extra for using Teams, which is very economical! Sharing and collaborating files is also super easy and smooth on Teams.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Justin H.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2022
Eliminate email with easy collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams works well when you already use the Microsoft suite. It combines very effective collaboration and document creation through messaging and team threaded discussions.
What is your favorite aspect of this product?
The quick messaging's integration with other microsoft products is probably my favorite piece. This has allowed large teams of people who may not always be willing to adopt new technology to essentially eliminate email and increased cloud-based collaboration. As a result our communication and efficiency have significantly improved.
What do you dislike most about this product?
The web-call features leave something to be desired in terms of reliability and stability when more than 2-3 participants are on the call. Additionally, the user interface takes a bit of learning, especially for those not as familiar with Microsoft products.
What recommendations would you give to someone considering this product?
Especially if your institution already employs the Microsoft suite in some way or another, you'll find Teams an excellent way to draw together all of those products and equip employees as individuals or teams for meaningful collaboration - especially where varied types of collaboration or communication might be required. Teams is flexible enough to fit various use cases, likely more so than competitors like Basecamp.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Less Efficient Service
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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