What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Muzaffar S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Amazing App. Must have for all businesses & teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It’s a really simple and effective application to use for businesses and isn’t a hassle to set up. It’s extremely simple and gets the task done in most productive and efficient ways, which most apps do not facilitate. It performs as promised and that’s what makes it different from other which are overpromised and perform under delivered
What is your favorite aspect of this product?
I love the collaborative nature of the application of just how simple it is to collaborate with any member of the organisation just a couple of clicks away and real time status of the employees makes it easy in the work from home environment to know where the employee is focused on
What do you dislike most about this product?
It’s a bit laggy at times and has some glitches which are not alway there but make an appearance once in a while. Nothing too serious or work affecting so I don’t even consider it now after so many months of use
What recommendations would you give to someone considering this product?
I would highly recommend if you’re running a business or even just a team so you can manage people in an efficient manner and not have to skip to multiple applications for different reasons. This is really a great one stop solution for teams and enterprises that are focused on good collaboration between employees
Pros
- Generous Negotitation
- Transparent
- Efficient Service
- Inspires Innovation
Cons
- Commodity Features
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Gosia P.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Fantastic member of very popular office suite!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with MS Suite, easy to use (although it sometimes cause problems with accessing the account if you have more than one), intuitive, compact
What is your favorite aspect of this product?
Enables me to encourage people that I would with on their terms and conditions as there is history of what happened before kept so they can revisit, comment etc in their own time
What do you dislike most about this product?
Switching between accounts if you have more than one
What recommendations would you give to someone considering this product?
Just do it!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
kajal s.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2022
awesome online communication platform for Business
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has been helpful to my organization for our internal communications. It's easy to use and interact with due to its clean UI and simplicity. Easier to share files and resources as they are retained in the SharePoint/One drive in Microsoft Teams. And also works smoothly with large audience meetings.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is the ability to have persistent chat conversations with my team. It makes it easy to keep track of what everyone is working on and to keep the conversation going.
What do you dislike most about this product?
Microsoft Teams is a great option for businesses that are looking for a way to improve communication and collaboration. It offers a variety of features that can be customized to meet the needs of your team, and it's easy to use. There are many software in market but in my experience it is more powerful and capable to control large events.
What recommendations would you give to someone considering this product?
There isn't much that I dislike about Microsoft Teams. The only thing that I can think of is that it can be a little confusing to use at first as it is not beginner friendly. But once you get the hang of it, it's a really great tool.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
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