What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

82

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Easy and convenient to use.

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Ebin P.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great solution for Conference needs

Likeliness to Recommend

6 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams has all the ability to do the great job for hybrid work model, which has been adopted by most of the organizations across the globe as new norms post covid era. The best thing in Microsoft Teams is it's availability across the different platforms and uniterputted communication channels even in low bandwidth internet.

What is your favorite aspect of this product?

We are using Microsoft teams for multiple purposes, like team meetings, audio and video calls, webinars and broadcasting of management and educational seminars. It has been a great helping hand for us to promote hybrid work solution across the organization to reduce the office operational costs. We are also using it for collaborative working for inter departmentral teams, who are working on same project to achieve more effective and efficient goals.

What do you dislike most about this product?

There is no option to delete the old chats even if you don't need them anymore. The only option is to hide the chat, which is very strange for me and I dislike this feature in Microsoft Teams.

What recommendations would you give to someone considering this product?

Best team collaboration app that I can recommend for any IT company

Pros

  • Enables Productivity
  • Inspires Innovation
  • Transparent
  • Helps Innovate

Heather L.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Doesn't disappoint!

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

Th ease of use and synchronization with outlook is seamless

What do you dislike most about this product?

Nothing! I use it every day and it is vital to my work day

What recommendations would you give to someone considering this product?

Go for it !

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Teams Comparisons