What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

Mobile App

84

File Sharing Collaboration

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

81

Workflow & Approvals

81

Virtual Offices

81

Networked Enterprise

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Abhishek S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

overall it is a Fantastic product one must use it.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Here's the main difference: Zoom is purely a video conferencing tool whereas MS Teams is an all-in-one tool that combines video conferencing with team chat and other productivity features.

What is your favorite aspect of this product?

MS Teams offers longer group meetings of about 1 hour even in their free plan.

What do you dislike most about this product?

There are just two points about MS Teams that I dislike.. 1) Unnecessary storage consumption 2) Increased security risk.

What recommendations would you give to someone considering this product?

Microsoft Teams app is all about better communication and business benefits. For businesses, this cloud-based platform with integrated Microsoft products is a game-changer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Parag V.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Best out there for collaboration

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Voice calls and audio are both great even when used on mobile devices. Microsoft Teams is integrated with Office 365, making sharing files and documents easy unlike other tools.

What is your favorite aspect of this product?

I like the best part that its bot and tab features really allow the developer to take their part of the web application and show it in groups. It's a great concept and a step ahead of zoom and other things for the future.

What do you dislike most about this product?

At first, accessing is a bit confusing how to create meetings and groups, especially if the meeting needs an outside person, the options will be easier to make learning faster.

What recommendations would you give to someone considering this product?

If you need a team communication and collaboration solution, Microsoft Teams is the best solution, it's more than just a communication app, you can do multiple activities at one place and share with your team and manager's friends.

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Client's Interest First

BUSRA K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Amazing Instant Messaging and Meeting App

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

* Messaging is really fast and effective. * It is very easy to use. * It is connected to Outlook as well. It means if you create a meeting in Outlook it is also automatically. connected to Teams. * Screen sharing, video and audio conferencing quality is very good. Efficient, fast and effective.

What is your favorite aspect of this product?

* Video and audio quality is really amazing. * Screen sharing is fast and reliable. * Secure for one to one speaking and good at conferencing. * You can create and organize meetings easily.

What do you dislike most about this product?

* During screen sharing pen support should be enabled. * When a lot of people joins meetings, some times it could be slow. * Meeting limit also should be provided. * Non microsoft products also should be connected to Teams such like Slack.

What recommendations would you give to someone considering this product?

* Enable pen support during screen sharing. * Meeting quality should be similar when lots of people joins to the meetings. * Put a meeting limit please. * Enable TEams support to Slack or other NonMicrosoft products

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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