What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sami S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Not worth it in my opinion. Disappoints
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Notifications are usually better than other similar products. But overall it lacks a lot of features compared to other software
What is your favorite aspect of this product?
Easy of use of the mobile app
What do you dislike most about this product?
Screen sharing is a hassle sometimes, sound an video quality are usually poor and video lags very often
What recommendations would you give to someone considering this product?
I would recommend using other software first (like Slack)
Pros
- Reliable
- Enables Productivity
- Caring
- Saves Time
Cons
- Less Performance Enhancing
- Security Frustrates
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Jasmine R.
- Role: Information Technology
- Industry: Machinery
- Involvement: End User of Application
Submitted Jul 2022
With options to classify your discussions.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Provide input, support projects, and exchange ideas securely with Microsoft Teams while staying connected. Before joining a call, you can preview your videos. When you work from anywhere, it gives you the flexibility to adjust noise suppression and cancel background sounds. Instead of copying people into unnecessary emails, you can purposefully create groups to share messages and files with the right people. You can choose the video source you want to watch and pin it to your screen, as well as join your video meetings.
What is your favorite aspect of this product?
I like Microsoft Teams because it automatically collects a list of coworkers' names so we can connect. Both external contacts and company contacts can be added. We can hold meetings and record them for later use and consultation. By syncing with the calendar, you can keep track of all communications and discussions within your company. You can transfer any information through contacts and share our files. We may communicate with co-workers and team members using instant messaging and video chat services.
What do you dislike most about this product?
The Microsoft Teams mobile app remains subpar. For beginners, the interface is time consuming and not particularly intuitive. For Microsoft Teams to work well, there must be a strong internet connection.
What recommendations would you give to someone considering this product?
I suggest Microsoft Teams as it allows you to create a message and then send it to numerous channels. There are options for screen sharing, group whiteboarding, and individual or group calls with audio or video only. A call can be scheduled in advance and you can be alerted before it starts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Helmut G.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Slack to Teams and back to Slack for good
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its wide range of Microsoft product integrations (and easy to integrate and automate like zappier)
What is your favorite aspect of this product?
Its integrations with all Microsoft products.
What do you dislike most about this product?
The product feels outdated. Overall we chose Slack again (After going from Slack to Teams in the first place).
What recommendations would you give to someone considering this product?
It does provide all in one solution (instead of choosing google drive, slack, zoom etc.), but due to that slows in terms of innovation.
Pros
- Security Protects
- Reliable
Cons
- Less Performance Enhancing
- Less Productive
- Commodity Features
Please tell us why you think this review should be flagged.
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