What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

82

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Carina L.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Otimo software para trabalho no modelo home office

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

O teams e um otimo software que permite que estejamos sempre conectados e otimiza o nosso trabalho no dia a dia, com compartilhamento de arquivos, de tela em tempo real.

What is your favorite aspect of this product?

Poder compartilhar e esta conectada com minha equipe.

What do you dislike most about this product?

As vezes a conexao fraca.

What recommendations would you give to someone considering this product?

Um produto que otimiza e resolve.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robert J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Best application for video calling ever

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Very responsive and Return of investment.

What is your favorite aspect of this product?

The audio and visual quality of Microsoft Teams is the finest for video conferencing. This tool is beneficial to developers like me because it uses little memory and storage space. Software like Microsoft Teams is simple to use and comprehend. Teams offer a variety of features that are helpful to users, including video calls, chats, screen sharing, polls, note-taking, and more. Using remote access to communicate with teammates was the most fascinating aspect of working in teams.

What do you dislike most about this product?

Microsoft teams can fail to update the status or update it incorrectly. For instance, other users may see that I am unavailable or absent when I am on a call. There is eventually unneeded storage consumption and the file structures are quite ambiguous. It can be challenging to switch calls from a mobile device to a computer. Even when the network is robust, it is possible that the message cannot be delivered and there is no way to resend it.

What recommendations would you give to someone considering this product?

In my opinion, Microsoft Teams is the greatest application overall. About every element was something I adored.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Rina M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use especially when scheduling a meeting

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Easy to share files and can save file and modify it real time

What is your favorite aspect of this product?

Calendar. We can easily see our colleagues schedule by viewing the calendar

What do you dislike most about this product?

Currently it is having an issue with the user status. Others can see that the user is away or offline even if not.

What recommendations would you give to someone considering this product?

I would recommend them to use this when scheduling a meeting. We can easily schedule a meeting with someone using the same product because we have a view of their availability using the calendar

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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