What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Adam F.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Great communication tool to use with Sharepoint
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its integration into Sharepoint sites makes it a great companion for departments or teams looking for chat capabilities on top of their existing sites. It also works very well for external collaboration with people not part of the company.
What is your favorite aspect of this product?
The organization of channels and simplicity of looking for files shared within Teams makes it very simple to keep track of information. It makes it very easy to maintain contact with team members when people are working remotely.
What do you dislike most about this product?
We have run into some complications inviting external people to Teams, but this is actually related to Mail Users and how we have them set up currently. It would just be nice if Teams could cope with this better rather than having to rework how those accounts are set up. The fix is not too complicated though, and this is not a direct issue with Teams.
What recommendations would you give to someone considering this product?
There are other chat and collaboration platforms out there. But for anyone using Office 365 already, and especially Sharepoint, give Teams a try to see how it works for your use case. We don't use it for our phone system, so I can't speak to those capabilities. But for chat and file collaboration, Teams does these tasks very well and we have no complaints. It has solved external collaboration barriers for other departments and teams as well.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abhishek S.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
overall it is a Fantastic product one must use it.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Here's the main difference: Zoom is purely a video conferencing tool whereas MS Teams is an all-in-one tool that combines video conferencing with team chat and other productivity features.
What is your favorite aspect of this product?
MS Teams offers longer group meetings of about 1 hour even in their free plan.
What do you dislike most about this product?
There are just two points about MS Teams that I dislike.. 1) Unnecessary storage consumption 2) Increased security risk.
What recommendations would you give to someone considering this product?
Microsoft Teams app is all about better communication and business benefits. For businesses, this cloud-based platform with integrated Microsoft products is a game-changer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Parag V.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Best out there for collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Voice calls and audio are both great even when used on mobile devices. Microsoft Teams is integrated with Office 365, making sharing files and documents easy unlike other tools.
What is your favorite aspect of this product?
I like the best part that its bot and tab features really allow the developer to take their part of the web application and show it in groups. It's a great concept and a step ahead of zoom and other things for the future.
What do you dislike most about this product?
At first, accessing is a bit confusing how to create meetings and groups, especially if the meeting needs an outside person, the options will be easier to make learning faster.
What recommendations would you give to someone considering this product?
If you need a team communication and collaboration solution, Microsoft Teams is the best solution, it's more than just a communication app, you can do multiple activities at one place and share with your team and manager's friends.
Pros
- Performance Enhancing
- Efficient Service
- Inspires Innovation
- Client's Interest First
Please tell us why you think this review should be flagged.
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