What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

82

Virtual Offices

81

Networked Enterprise

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

78

Microsoft Teams Reviews

Josh V.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

The Ultimate Platform for Teamwork

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

As was previously said, this is a great medium for both small and big group gatherings, facilitating cooperation and communication. It functions admirably as a presentation tool and a repository for data, and it has excellent features in both areas. Protected conversations inside Microsoft Teams cannot be captured in screenshots. We may also sync it with our own mobile devices to ensure that we always have access to the network, regardless of the device we're using.

What is your favorite aspect of this product?

Because of my reliance on Microsoft Teams in my remote work, I simply could not function without it. I've never had any problems with the app's video calls, even while using it on an intermittent internet connection. That it's simple to coordinate with my coworkers and have casual conversations without interrupting their efforts is another perk. Also, my team's process has been greatly simplified by our ability to interact in real time and exchange files. To think we ever got along without it is beyond me.

What do you dislike most about this product?

Microsoft Teams has great promise as a means of communication and cooperation, however there have been serious problems with the app's beneficial features, usability, and reliability. Several problems have arisen in the app that make it cumbersome to use. Yet, with Microsoft's enhancements to its dependability and usability, it has the potential to become an indispensable tool for teams.

What recommendations would you give to someone considering this product?

Daily screen sharing with Microsoft Teams. The company uses Microsoft Teams for their internal collaboration and meeting needs. Internal stakeholders may work together in MS Office environment using Microsoft Teams. You may use Microsoft Teams to co-browse your app with potential consumers and leads. To freely collaborate on creative projects, use Microsoft Teams. Use Microsoft Teams for all your upcoming sales calls and product presentations. Seminars online and in person Ability to set up a clickable screen-sharing call.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A game changer after GoToMeeting

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Integrations with Microsoft 365 and Calendly. Incredible reliability and ease of use

What is your favorite aspect of this product?

Really easy to use. Much faster and more flexible for integrations. Constantr improvements

What do you dislike most about this product?

Performance and resource use right now

What recommendations would you give to someone considering this product?

It's a no brainer for unified communications, within the organization and meeting with clients

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sampuran P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

One of the best means of corporate communication

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Data Security is the best.

What is your favorite aspect of this product?

User's cant copy the content and paste it in personal notes.

What do you dislike most about this product?

Delay in Notification

What recommendations would you give to someone considering this product?

User Interface is really friendly which makes it easier to use.

Pros

  • Trustworthy
  • Fair
  • Altruistic
  • Client's Interest First

Cons

  • Slower Product Innovation
  • Less Effective Service

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