What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Miriam W.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
It's a breeze to use, Workgroups at Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The greatest benefit this software offers is improved one-on-one communication, which is especially useful while working in silos. One of the numerous advantages of this software is that it facilitates better communication, boosts teamwork, and provides a convenient messaging tool that can be used on the go. Simple options for file sharing and real-time collaboration are provided by this intuitive program. Reducing email traffic and maintaining constant connectivity from remote locations is made possible by using a platform such as Microsoft Teams. In a world where more and more firms are moving to a remote workforce, this app's high-quality
What is your favorite aspect of this product?
With Microsoft Team, I can use Word, Excel, and PowerPoint in meetings, as well as Coouthring, Outosaving, and Offering to people and Social events, making it one of the most comprehensive options for both individual and group work. Gatherings allows me to schedule meetings, record and provide ideas for those meetings, and use the Whiteboard feature to visually communicate what I'm thinking. It's the ability to put the malleable shape to good use. It is helpful to have the ability to receive messages while making progress, and this framework does just that.
What do you dislike most about this product?
May be sluggish at times; this is mostly dependent on the user's internet speed and the load on the Microsoft Teams server. Certain functions are unavailable on mobile and the app isn't as feature-rich as the desktop edition of Microsoft Teams. Branding and personalization options are restricted, although Teams may be customized to a certain level.
What recommendations would you give to someone considering this product?
Microsoft Teams is a fantastic choice for any organization looking for an internal or external collaboration platform. It's also a good idea if you'd want to work more closely with companies and organizations outside of your own. The chat feature is a quicker and more dependable alternative to email. Quick and easy communication and teamwork are enabled via ad hoc meeting and voicecall.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anna Jana S.
- Role: Student Academic
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2023
Good speedy features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
We liked how we can organize meetings and keep it clean and not messy as it was sometimes without using Teams.
What is your favorite aspect of this product?
We like the calendar feature, as you can see what other people/workers are doing.
What do you dislike most about this product?
The red alarms :D But that just when there is a lot of work. Gets stressed.
What recommendations would you give to someone considering this product?
I think this is the best product for you're team how to communication and is a great team addition.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Smy A.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2023
great application for virtual connection
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
1. Quality of calls 2. easy to use both on laptop and mobile 3. best UI 4. screen sharing and file sharing is best compared to other apps
What is your favorite aspect of this product?
Calling and messages features message scheduler out of office feature
What do you dislike most about this product?
gets disconnected frequently on a low or less stable connection
What recommendations would you give to someone considering this product?
Go for it as it is one of best application, if your organization make use of ms office then teams is a must use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.