What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
5% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Performance Enhancing

Feature Ratings

Average 80

Instant Messaging

87

Calendars

84

File Sharing Collaboration

84

Mobile App

84

Employee Engagement

82

Task Management

82

Employee Directory

82

Document Management

81

Networked Enterprise

81

Virtual Offices

81

Workflow & Approvals

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

78

Microsoft Teams Reviews

Amey S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Definitely Over-Delivered!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The following are the points that differentiate between Microsoft Teams and other similar products: 1. Teams offers robust meeting features, including high-quality video conferencing, background blur and replacement, together mode, and live captions. It also supports large meetings and webinars, with advanced controls for hosts. 2. Beyond typical chat and video conferencing, Teams includes extensive communication tools such as VoIP calling, meeting recording, screen sharing, and the ability to host live events. It's designed to be a one-stop communication platform for organizations.

What is your favorite aspect of this product?

I value the aspect of Microsoft Teams' deep integration with the Microsoft 365 suite. This feature allows for seamless collaboration and document management directly within the Teams interface. Users who are already familiar with Microsoft products like Word, Excel, and PowerPoint find this integration particularly useful, as it streamlines workflows and enhances productivity without the need for switching between multiple applications. Overall, the combination of seamless integration with Microsoft 365 and comprehensive communication tools makes Microsoft Teams a highly effective platform for collaboration and productivity.

What do you dislike most about this product?

Sometimes the extensive features in the application can be overwhelming.

What recommendations would you give to someone considering this product?

Ensure that your current tools and software are compatible with Teams, especially if you're already using Microsoft 365 products. This will allow for smoother integration and transition. Keep the software updated to ensure access to the latest features and security updates. Explore advanced features like meeting recording, screen sharing, live events, and more to enhance your team’s communication experience. Consider the familiarity of your team with Microsoft products. Teams is user-friendly, especially for those already accustomed to Microsoft's interface, but some training may be required for others.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Azhar C.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Unique and Versatile all-round Product

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It is fantastic for collboration. One can run voice calls while simulatenously engaging in chat and messaging facilities. Voice and Data are harmoniously linked together. It is also brilliant for running meeting and presentations and for sharing data in real time. Its simplicity, versatility, feature-rich configudation, dependability and simplicity really set it apart from its contemporaries.

What is your favorite aspect of this product?

It is easy to use and to simulateneously integrate voice and data together.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

I would say have a trial period and see how it will benefit you. I guarantee that you will appreciate its multiple features and simplicity of operation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aakanksha D.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Best team collaboration out there for remote work

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The integration with all the other Microsoft apps and even outside apps such as salesforce

What is your favorite aspect of this product?

The collaboration aspect. It is extremely easy for multiple people to work on the same files.

What do you dislike most about this product?

There is mothing to dislike. It does everything it says and nothing out of the ordinary

What recommendations would you give to someone considering this product?

Take it. It is better than slack which might be one of it's bigger competitors

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Microsoft Teams Comparisons