What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Nishanth A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Microsoft Teams - Streamlined Collaborator
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is quite different from other solutions available in the market, especially the recent update is awesome. The audio transcription feature is extremely helpful for later use who is not able to capture the words during meeting. Apart from this the integration ability of Microsoft Teams can't be compared with any other tools in the market.
What is your favorite aspect of this product?
My favorite is always the webhook support provided by the tool and the file management. Also task management feature is extremely helpful for assigning the tasks to the team.
What do you dislike most about this product?
One thing that needs to be improved, sometimes the status of people's are showing incorrect. So would request the team to look into that.
What recommendations would you give to someone considering this product?
Anyone wants to connect with their team on daily basis and planning to intgrate teams with other tools like Power Automate Desktop for the leave approval and also who doesn't have budget to purchase separate task management tool can definitely go for Microsoft Teams. Here we can effectively track the statuses of the tasks assigned to the team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anudeep N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
More number of quality features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its quality of features and ease of use which gives more immense interest to use teams than other platforms.
What is your favorite aspect of this product?
The instant messaging has been so much improves in microsoft teams because it gives a more number of suggestions to reply or to start conversation and the the intresting part is it provide interactive emojis, gifs etc... which makes more interactive and collaborative.
What do you dislike most about this product?
Sometimes on the top of the screen we will get a pop up for giving controls to other person this pop up always get me irritate because when i move my cursor to the top of the screen to shift the tabs this pop gets in middle and wont go for sometime .
What recommendations would you give to someone considering this product?
This is a great power packed features product which is so compact you can do many things like screen sharing, video conferencing with out any latency and the best part is noise cancellation in audio we speak is so good which makes this product at high priority software.
Pros
- Fair
- Transparent
- Security Protects
- Continually Improving Product
Please tell us why you think this review should be flagged.
Harvey W.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Easy to use, highly integrated solution!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Natively integrated into the Microsoft ecosystem. You just do not get this with other platforms.
What is your favorite aspect of this product?
Mobile platform is just as robust as the desktop environment.
What do you dislike most about this product?
Headphone switching support could be better, but to be honest, No solution does this well.
What recommendations would you give to someone considering this product?
Look past just calls and video conferencing when dong A POC. You will and it is an extension of your desktop on either windows or Mac.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
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