What is Matomo?
Matomo is the leading open-source web analytics platform, used on over 1.4 million websites in over 190 countries. Matomo values privacy protection, 100% data ownership and no data sampling. Designed to give you the most conclusive insights with a complete range of features such as heat-maps, sessions recordings, goals, form analytics, ecommerce and funnels matomo provides real time updates on the details of your visitors; has goal conversion tracking to track business objectives; event tracking to identify and measure interaction of the user with your website; and A/B testing which helps you optimise your website campaigns by experimenting and running A/B tests.
Company Details
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Get AssistanceMatomo Ratings
Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Matomo?
Pros
- Reliable
- Trustworthy
- Effective Service
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audience Segmentation
Data Visualization
API Framework
Audience Demographics
Customer Journey Modelling
Device and Browser Analytics
Customer Value Analysis
Paid Search Integration
Social Media Analytics
Conversion Analysis
Search Engine Optimization
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Matomo Reviews
Bartolo L.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Easy to use, good value for money, GDPR compliant
Likeliness to Recommend
What differentiates Matomo from other similar products?
GDPR compliance
What is your favorite aspect of this product?
Easy to use, especially when compared to Google Analytics
What do you dislike most about this product?
Data visualization can be improved
What recommendations would you give to someone considering this product?
To add more API integrations with third-party softwares
Pros
- Efficient Service
- Altruistic
- Continually Improving Product
- Performance Enhancing
Aardling D.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Good and safe alternative for Google Analytics!
Likeliness to Recommend
What differentiates Matomo from other similar products?
Open source, great privacy aspects. Easy to use and a fair and transparent organization behind it.
What is your favorite aspect of this product?
Privacy, open source
What do you dislike most about this product?
WordPress plugin to link to custom Matomo install has not been recently updated. It worries me a little.
What recommendations would you give to someone considering this product?
Try it out and ditch Google Analytics :)
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
Alyson B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Matomo's customizable dashboards
Likeliness to Recommend
What differentiates Matomo from other similar products?
Matomo is an open Source Flexibility platform because it an open-source platform, Matomo allows for extensive customization and integration, making it adaptable to diverse business needs. Matomo provides accurate data without sampling that can ensuring precise insights even in high-traffic scenarios.
What do you dislike most about this product?
Matomo on a server can be resource-intensive that especially for high-traffic websites. This may require additional server capacity. Matomo supports a variety of integrations but some users may find that certain third-party integrations common in other analytics tools are not as readily available.
What recommendations would you give to someone considering this product?
Matomo a robust and privacy-centric web analytics platform that provides an open-source alternative to Google Analytics. With a commitment to user data ownership and privacy, Matomo has evolved over the years that incorporating additional features that set it apart in the analytics landscape.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity