What is Matomo?
Matomo is the leading open-source web analytics platform, used on over 1.4 million websites in over 190 countries. Matomo values privacy protection, 100% data ownership and no data sampling. Designed to give you the most conclusive insights with a complete range of features such as heat-maps, sessions recordings, goals, form analytics, ecommerce and funnels matomo provides real time updates on the details of your visitors; has goal conversion tracking to track business objectives; event tracking to identify and measure interaction of the user with your website; and A/B testing which helps you optimise your website campaigns by experimenting and running A/B tests.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMatomo Ratings
Real user data aggregated to summarize the product performance and customer experience.
89 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Matomo?
Pros
- Reliable
- Trustworthy
- Effective Service
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audience Segmentation
Data Visualization
API Framework
Audience Demographics
Customer Journey Modelling
Device and Browser Analytics
Customer Value Analysis
Paid Search Integration
Social Media Analytics
Conversion Analysis
Search Engine Optimization
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Vendor Support
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Matomo Reviews
Vincent C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
Easy to use and privacy-friendly
Likeliness to Recommend
What differentiates Matomo from other similar products?
Matomo has two big avantages : it is privacy-friendly (visitors data isn't shared with anyone else) and it's very cost effective (only hosting) if we use the main features.
What is your favorite aspect of this product?
Matomo is GDPR compliant and very easy to implement.
What do you dislike most about this product?
The main issue I have with Matomo is that a lot of features need to pay a subscription and the prices are very high for a small company.
What recommendations would you give to someone considering this product?
If you are concerned by data privacy and the respect of your visitors / customers data, go for Matomo.
Pros
- Helps Innovate
- Continually Improving Product
- Caring
- Respectful
Cons
- Charges for Enhancements
Claudio G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2024
Fantastic product, but it need a better UI and UX!
Likeliness to Recommend
What differentiates Matomo from other similar products?
Its positive impact and attention to ethical aspects are what truly differentiate Matomo from other analytics tools. Its commitment to privacy, user data protection, and sustainability make it stand out in the digital landscape.
What is your favorite aspect of this product?
The ability to gather comprehensive and ethically-sourced user data while ensuring user privacy and compliance with regulations like GDPR
What do you dislike most about this product?
The data visualization capabilities need enhancement to make insights more accessible and actionable.
What recommendations would you give to someone considering this product?
I highly recommend Matomo for organizations looking to align their digital tools with ethical standards and environmental sustainability. Ensure your IT and business teams are prepared to leverage its full potential, considering its unique approach to data privacy and compliance. The initial setup might require careful planning, but the long-term benefits are worth the effort.
Pros
- Respectful
- Trustworthy
- Caring
- Altruistic
David C.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
I like free solution for analytics.
Likeliness to Recommend
What differentiates Matomo from other similar products?
We use google and we try change for the future.
What is your favorite aspect of this product?
Open source based
What do you dislike most about this product?
Design and UX.
What recommendations would you give to someone considering this product?
I'd like better design.
Pros
- Respectful
- Efficient Service
- Effective Service
- Caring