What is MailerLite?
Create advanced email marketing campaigns with features like automation, landing pages and surveys.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
93 Plan to Renew
2
Since last award
90 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MailerLite?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Segmentation
Email Delivery
Auto-Responders
Email Templates
Dynamic Content
Campaign Management
A/B Testing
Contact Database
Content Authoring
Sales Intelligence & Conversion Rates
Mobile Optimized
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Quality of Features
Breadth of Features
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
MailerLite Reviews
Charlotte B.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2024
The best newsletters and the best support
Likeliness to Recommend
What differentiates MailerLite from other similar products?
Mailerlite is what I use to keep in touch with my readers on a weekly basis. I have a lot of control over the tool, and it's simple to use and yields beautiful results. They offer fantastic technical support that helps me out whenever I encounter problems. In most cases, my problem is fixed quickly since they are both competent and quick to respond. I adore them!
What is your favorite aspect of this product?
Customer Service is great! is great! Before the incredible product ever exists! In this modern day, it is really challenging to locate, observe, and acquire customer assistance. Unfortunately, it is correct. Having customer service makes a huge difference! You won't have to wait more than a day or two for an email response from MailerLite's support team. No, it's not an AI; that's great. Email support is often seen as a cold and uncaring approach to customer care by many. It is reasonable and, once again, unexpectedly quick, because MailerLite is global.
What do you dislike most about this product?
Truthfully, there isn't a single aspect of this service that I find objectionable. The UI was so extremely unintuitive and professional looking that I decided to leave MailChimp a long time ago.
What recommendations would you give to someone considering this product?
Since I believe the opinions of other authors I know who use MailerLite, I decided to give it a try. I have researched their pricing and features in comparison to other mailing providers, so when the time comes, I will upgrade to their premium plan. They provide a lot of free features, though. When I required help with a subject that wasn't addressed on the site or in the tutorials, the support team at MailerLite was quick to respond and provided the information I needed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sujith B.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Dec 2023
Clean email sending platform- recommended
Likeliness to Recommend
What differentiates MailerLite from other similar products?
Focus on simplicity and ease of use Strong deliverability rates Cost differentiated mailerlite to other products
What is your favorite aspect of this product?
Deliverability rates Customer support
What do you dislike most about this product?
There is nothing in particular
What recommendations would you give to someone considering this product?
As i said they can focus on advanced segmentation options in email marketing
Pros
- Unique Features
- Saves Time
- Respectful
- Over Delivered
Cons
- Security Frustrates
Jocelyn Fernand D.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2023
a simple, effective tool for email marketing
Likeliness to Recommend
What differentiates MailerLite from other similar products?
Mailler stands out from other marketing solutions thanks to its simplicity and exceptional e-mail deliverability.
What is your favorite aspect of this product?
I like the deliverability of this email marketing tool.
What do you dislike most about this product?
I don't like the limited number of templates and the lack of advanced features, as this limits the creativity of digital marketing professionals.
What recommendations would you give to someone considering this product?
If you're looking for a simple-to-use, easy-to-learn email marketing management tool, you can choose Mailerlite, as this email marketing software is accessible even to beginners. On the other hand, it features limited templates, which can be a hindrance to productivity and creativity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
