What is Mailchimp?
Everyone starts small. But with the right resources, you can execute big plans. MailChimp’s features are powerful enough for Fortune 500 companies at a price point that works for anyone. You know your business. We’ll help you grow it.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Segmentation
Mobile Optimized
Contact Database
Auto-Responders
A/B Testing
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Rahul S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2023
Great UI, user-friendly but bit expensive
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
-UI -User-friendliness -Navigation
What is your favorite aspect of this product?
User-interface
What do you dislike most about this product?
Customization and Templates
What recommendations would you give to someone considering this product?
Great tool for email marketing
Pros
- Transparent
- Helps Innovate
- Trustworthy
- Effective Service
Angeline J.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2023
Easy to Manage and Highly Reliable Marketing Tool
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp has amazing capabilities hat has been making the tool so impressive to use. It makes email marketing so easy, making it a top tool. The interface of Mailchimp is easy to understand.
What is your favorite aspect of this product?
I like how the support team of Mailchimp answers our queries in a timely manner. Mailchimp is so affordable. Additionally, Mailchimp is easy to customize.
What do you dislike most about this product?
I like all the features of Mailchimp. Everything about it works so well for us.
What recommendations would you give to someone considering this product?
I enjoy the features and capabilities of Mailchimp. Mailchimp is so reliable. I highly recommend Mailchimp.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Fagan N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
email wonder
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
variety and usability of the panel
What is your favorite aspect of this product?
i choose my target audience
What do you dislike most about this product?
I want to reach millions per month. but it does it with money. and he asks for a fee that is not very affordable
What recommendations would you give to someone considering this product?
Because it is in the top 5 in the world in terms of its usability. I recommend it to everyone
Pros
- Enables Productivity
- Trustworthy
- Inspires Innovation
- Fair