Kochava Customer Reviews 2024

Kochava

7.7 /10

What is Kochava?

Kochava's Unified Audience Platform provides precision, real-time omni-channel attribution that helps data-driven marketers measure and optimize their marketing for every customer journey. Kochava delivers what marketers need, when they need it, to establish customer identity and segment and activate audiences in a privacy-first world, leveraging data from the Kochava Collective for audience enrichment.

Company Details

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Awards & Recognition

Kochava won the following awards in the Product Analytics category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2023

Kochava Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kochava.

79 Likeliness to Recommend

4
Since last award

93 Plan to Renew

3
Since last award

70 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kochava?

9% Negative

4% Neutral

87% Positive

Pros

Generous Negotitation
Effective Service
Altruistic
Trustworthy

Feature Ratings

Average 68

Conversion Analysis

Data Integrity

Audience Segmentation

Device and Browser Analytics

Data Management

Data Warehousing

Marketing Analytics

API Framework

Analytics and Reporting

Mobile Functionality

Data Analysis and Survey Function

Vendor Capability Ratings

Average 70

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Kochava Reviews

Role: Consultant
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2024

Leader in mobile attribution

Likeliness to Recommend

8 /10

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Om s.

Role: Operations
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Little bit costly, please try to make it more affo

Likeliness to Recommend

7 /10

What differentiates Kochava from other similar products?

Reporting analytics , and so many reports

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Less number of features

What recommendations would you give to someone considering this product?

This product is best for reportings only

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Ravneesh k.

Role: Operations
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Robust features, user-friendly interface

Likeliness to Recommend

7 /10

What differentiates Kochava from other similar products?

Kochava stands out from other similar products due to its comprehensive feature set, advanced analytics capabilities, and user-friendly interface

What is your favorite aspect of this product?

User friendly set, exciting features

What do you dislike most about this product?

pricing structures and many not useful features

What recommendations would you give to someone considering this product?

Training and support, Cost Considerations

Pros

Trustworthy
Unique Features
Effective Service
Fair

Cons

Charges for Enhancements

Kochava

What is Kochava?

Company Details

Need Assistance?

Awards & Recognition

Kochava Ratings

79 Likeliness to Recommend

4 Since last award

93 Plan to Renew

3 Since last award

70 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Kochava?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Device and Browser Analytics Capture and summarize device and browser information.

Data Management Includes data sharing, data storage, records management, and data security.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Mobile Functionality Can be used on mobile devices​

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Kochava Reviews

Leader in mobile attribution

Likeliness to Recommend

Pros

Om s.

Little bit costly, please try to make it more affo

Likeliness to Recommend

Pros

Ravneesh k.

Robust features, user-friendly interface

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Conversion Analysis

Data Integrity

Audience Segmentation

Device and Browser Analytics

Data Management

Data Warehousing

Marketing Analytics

API Framework

Analytics and Reporting

Mobile Functionality

Data Analysis and Survey Function

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Business Value Created

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement