What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
99 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Traceability
Resource Planning
ALM Integration
Managed Artifact Repository
Artifact Management
Visual Analysis Design
Automation
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Jira Reviews
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Jan 2021
Ease of use & something everyone can easily learn
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring
Samantha R. P.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2020
Great ticket tracking tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Their incumbent status and native integration capabilties
What is your favorite aspect of this product?
The integration capabilities and ticket customization
What do you dislike most about this product?
Can't think of anything
What recommendations would you give to someone considering this product?
It's a fan favorite - the masses have a favorite system for a reason!
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Security Protects
Stephanie R.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2020
Complex but ideal software.
Likeliness to Recommend
What differentiates Jira from other similar products?
It is available on cloud which makes its accessibility easier,it is also suitable for Agile and waterfall models.
What is your favorite aspect of this product?
It has a kanban style board with also an easy to use interface and the ability of drag and drop functionality which make it a flexible software.
What do you dislike most about this product?
The only dislike is that its administration is complex and takes a lot effort to learn its set up.
What recommendations would you give to someone considering this product?
Great for use when managing a large complex product or brand using scrum or kanban.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing