What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
89 Likeliness to Recommend
99 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Fair
- Trustworthy
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Visual Analysis Design
Managed Artifact Repository
Artifact Management
Automation
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Nabeel s.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
versatile product can be used in many ways
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira distinguishes itself with its versatile issue tracking and project management functionalities, accommodating various methodologies like Agile and Scrum. Its extensive customization options and robust integrations empower teams to tailor workflows and dashboards to their specific needs, fostering efficient collaboration and project delivery across organizations of all sizes.
What is your favorite aspect of this product?
Jira's adaptability to different project management methodologies is quite impressive. Its versatility allows teams to seamlessly implement Agile, Scrum, or Kanban methodologies, fostering efficient collaboration and project execution.
What do you dislike most about this product?
some users may find the initial setup and configuration of Jira to be complex, especially for teams new to project management tools or Agile methodologies. Additionally, the abundance of features and customization options can be overwhelming for some users, requiring time and effort to master effectively.
What recommendations would you give to someone considering this product?
For those considering Jira, I recommend starting with a clear understanding of your team's project management needs and goals. Invest time in thorough training for users to maximize the platform's capabilities and ensure efficient utilization. Additionally, take advantage of Jira's extensive documentation and community resources for ongoing support and optimization of workflows.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
Chirag T.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Excellent Product for Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Unlike other tools, 1) Jira is easy to learn, use and implement 2) Jira supports for agile methodologies. 3) Jira is good in tracking issues and workflows
What is your favorite aspect of this product?
1) Ease of use 2) Easy integration with other tools 3) Support for agile techniques 4) Provides insights around team's velocity and productivity
What do you dislike most about this product?
1) Cost can be reduced a little 2) Customisable dashboard creation is not supported
What recommendations would you give to someone considering this product?
Definitely, a go to product to start with the project management tool journey.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Chris K.
- Role: Information Technology
- Industry: Technology
- Involvement: Initial Implementation
Submitted Apr 2024
Manage any project with Jira is possible now.
Likeliness to Recommend
What differentiates Jira from other similar products?
The tool is more flexible and has a variety of features compared to the other project management tools I’ve tried. It has felt like my personal assistant who adjusts to the demands of my team and supports everyone else in the same wave.
What is your favorite aspect of this product?
Our customizable dashboards and real-time updates assist us in checking how everything is fairing on to detect the challenges and dribble them before they cost us. Jira is a huge time saver.
What do you dislike most about this product?
Although the fundamental functionality is straightforward, something like custom workflows and reports may be complex to learn. The bottom line is that after you’ve learned it, it’s easily worth it, but don’t get me wrong: all of this is tough going at first.
What recommendations would you give to someone considering this product?
Start with the fundamentals and progressively improve your skills. Don’t be afraid to approach the Jira community since they are an invaluable resource for really allowing this tool to function for you.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity