Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Reporting

83

Document Management

83

Hierarchical Task Management

82

Resource Management

82

Time & Expense Tracking

81

Budget Management

78

Mobile Access

77

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Ease of Customization

81

Availability and Quality of Training

79

Vendor Support

77

Jira Reviews

Gautami S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Jira: Most popular & beneficial tool in market!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira has a wide range of services. No other products in the market provide such concise, long list of services. Everything from Task management to sprint planning is handled well in Jira.

What is your favorite aspect of this product?

My favourite aspect has to be the intuitive nature of Jira. When I click on any of the new options to check out the functionality of the feature, the learning curve isn't much. Someone who started in software development to someone with 10+ years of experience in project/agile product management can get hold of Jira quickly. I primarily use it for sprint planning and task management and to regularly update the status of tickets. All this is extremely streamlined and easy to do.

What do you dislike most about this product?

The only thing I dislike about Jira is there's too much information on a single page. Sometimes it gets too overwhelming to use a singular feature. It takes time to navigate and understand features, all this while being on a single page. My advice would be to make Jira less cluttered.

What recommendations would you give to someone considering this product?

Go for it. It is easy to use, preferred my mostly all the companies and organisations, gives great licensing advantages and extremely beneficial if you want to stay on track as an employee.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Paulo Henrique F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Have a clean layout

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

I don’t like the filters, it’s boring to configure

What recommendations would you give to someone considering this product?

Easy wait to select and see the things you use more

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nicolae R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

The ideal project management tool.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira helps us track issues and bugs during production support, UAT phase, and QA testing. It is a great collaboration platform, due to the ability it gives us to write comments, notifications and tag the required personnel. He also brings extensive experience in terms of project planning and execution.

What is your favorite aspect of this product?

It streamlines agile development, issue tracking, and project management, leading to higher production, faster delivery, better teamwork, and data-driven decision making.

What do you dislike most about this product?

A performance lag occasionally occurs when working with projects that have a large number of sprints.

What recommendations would you give to someone considering this product?

Jira is the software that is ideal for organizations that want to track activities with multiple workflows, such as bug and defect tracking. It is also ideal for agile development and feature delivery using a Scrum or Kanban framework. Automations and customizations will change the way your team operates.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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