What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Enables Productivity
- Performance Enhancing
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Categorization
Task Prioritization
Add Attachments
Task Reporting
Notifications
Add Notes
Due Dates
Drag and Drop Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
sanketh s.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
the perfect product with amazing features
Likeliness to Recommend
What differentiates Jira from other similar products?
the easy of understang of the platform is at next level, any one can understand this easy to use all the features
What is your favorite aspect of this product?
there notification service is very good, everytime if someone updates the tickets , will get notified via email.
What do you dislike most about this product?
sometime the video attached in the note will take time to render out , rest all the features are amazing
What recommendations would you give to someone considering this product?
yes will defiantly reccomend, if the team is of a perticular size , then its a very good solution to have
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Carl O.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Seamless & easy to use project management sotware
Likeliness to Recommend
What differentiates Jira from other similar products?
I haven't used too many other similar products in the past, but Jira does everything I need it to and more. When I create a ticket for a bug, incident or change request, I can easily track it as it goes through the statuses with my product and development team, whilst also getting regular and clear updates via email. There are also great integrations available, such as Slack, which helps me to receive instant messaging notifications on my tickets.
What is your favorite aspect of this product?
My favourite aspect is the ease of customisation of Jira. For example, if I want my users to be forced to populate certain fields when creating tickets, I can make those fields compulsory which means they cannot create that ticket without populating those fields. This allows tickets to be reviewed and solved quicker, with less back and forth between agents.
What do you dislike most about this product?
Can be quite difficult and confusing when switching from different projects, and being a fast growing tech company, we do have a lot of projects. Despite this, it's a fairly minor negative point.
What recommendations would you give to someone considering this product?
If money is of relatively no object, Jira is definitely worth it. Whilst it's a little pricey, the features and ease of implementation are second to none
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Anaida W.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
I wouldn't recommend any other product
Likeliness to Recommend
What differentiates Jira from other similar products?
I haven't had to use other products but I never faced the need to seek for anything else.
What is your favorite aspect of this product?
Managing Tasks and Bugs and tracking progress.
What do you dislike most about this product?
Filtering User experience could be better
What recommendations would you give to someone considering this product?
10/10 recommend
Pros
- Respectful
- Fair
- Acts with Integrity
- Security Protects
Cons
- Wastes Time
Please tell us why you think this review should be flagged.
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