What is Instana?
Monitor any application, service, or request with Instana Application Performance Monitoring.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Instana?
Pros
- Trustworthy
- Enables Productivity
- Client Friendly Policies
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Transaction Request Performance
Cloud/On-Prem/Hybrid Deployment
Domain-Agnostic AI/ML
Enterprise Cloud Platform Support
Server Monitoring
Automated Diagnostics
Application Metric Reporting
Error Reporting
Scalability
Application Request Tracing
Application Discovery
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
Quality of Features
Instana Reviews
Shivam J.
- Role: Information Technology
- Industry: Recreation
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy to use
Likeliness to Recommend
What differentiates Instana from other similar products?
Unique set of feature provided and support tea,
What is your favorite aspect of this product?
application metrics monitoring
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Good product to use
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Customizable dashboards but ready out of the box!
Likeliness to Recommend
Pros
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
- Reliable
Alexandre R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
YAML file configuration disappoints
Likeliness to Recommend
What differentiates Instana from other similar products?
Topology view of monitored entities; Customization of events, though the metrics are quite limited yet; Integration with problems notifications;
What is your favorite aspect of this product?
Agent installation is very simple and easy UI navigation
What do you dislike most about this product?
YAML file configuration Synthetic monitoring needs to improve Support to monitor new technologies
What recommendations would you give to someone considering this product?
It is very toilsome and laborious to implement and install the agents and configure the YAML files.
Pros
- Trustworthy
- Fair
- Transparent
- Includes Product Enhancements
Cons
- Under Delivered