Instana Logo
Instana Logo
IBM

Instana

8.2 /10
Category
Instana
8.2 /10

What is Instana?

Monitor any application, service, or request with Instana Application Performance Monitoring.

Company Details


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Awards & Recognition

Instana won the following awards in the Application Performance Management - Enterprise category

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Instana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Instana.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Instana?

0% Negative
10% Neutral
90% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Enables Productivity
  • Client Friendly Policies

Feature Ratings

Average 82

Transaction Request Performance

86

Cloud/On-Prem/Hybrid Deployment

84

Domain-Agnostic AI/ML

83

Application Metric Reporting

83

Enterprise Cloud Platform Support

83

Server Monitoring

83

Automated Diagnostics

83

Error Reporting

82

Application Request Tracing

82

Scalability

82

Application Discovery

82

Vendor Capability Ratings

Average 81

Ease of IT Administration

85

Breadth of Features

84

Business Value Created

83

Ease of Implementation

83

Usability and Intuitiveness

82

Ease of Data Integration

81

Quality of Features

81

Vendor Support

79

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

76

Instana Reviews

Ramiro L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Good APM tool with advanced monitoring

Likeliness to Recommend

8 /10

What differentiates Instana from other similar products?

IBM Instana stores logs that can be read to investigate events and examine past data as a security information and event management (SIEM) system. To further improve control, my company connects it with Turbonomic, but it is compatible with other monitoring systems as well.

What is your favorite aspect of this product?

It is a highly adaptable instrument that allows for sophisticated monitoring through measurement of infrastructure and transportation, keeping us aware of our surroundings. It provides end-to-end monitoring, allowing us full control over the system under study.

What do you dislike most about this product?

The interfaces of most IBM products are very complex or require some getting used to; but once you do, you will be able to fully utilize its capabilities.

What recommendations would you give to someone considering this product?

An excellent resource for proactive problem prediction in the context of advanced application performance monitoring.

Pros

  • Reliable
  • Efficient Service
  • Acts with Integrity
  • Transparent

Krutarth D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use. Great product. Works as expected.

Likeliness to Recommend

9 /10

What differentiates Instana from other similar products?

Three features or capabilities come to my mind that I believe differentiate Instana from other similar products. - Ease of implementation - Dashboards - Extensive details capturing

What is your favorite aspect of this product?

- To be able to trace a single request from Applications (Mobile, Web) to Services (Backend) end to end. - Detail-oriented dashboards - Easy to use and single-step integrations to enable Observability and Monitoring - Intuitiveness and ease of using the product

What do you dislike most about this product?

Not something that I dislike about the product but would be more of Mobile Application performance monitoring features like end-to-end user session capturing, performance monitoring dashboards, the ability to measure performance for Mobile apps etc.

What recommendations would you give to someone considering this product?

It's one of the most competitive products to use in this category considering the feature-set and capabilities it offers. If you're looking for end-to-end tracing and complete backend services observability integrations, I would highly recommend Instana. If you're looking for only client-side monitoring and observability, there are other better alternatives out there.

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Mehdi K.

  • Role: C-Level
  • Industry: Recreation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Performance, easy to use, but pricey

Likeliness to Recommend

7 /10

What differentiates Instana from other similar products?

Instana is at the same level of the competition.

What is your favorite aspect of this product?

Instana dashboards are very good.

What do you dislike most about this product?

Price and sales team.

What recommendations would you give to someone considering this product?

Have a clear overview of the market before choosing.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features
  • Less Efficient Service
  • Vendor's Interest First

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