What is Instana?
Monitor any application, service, or request with Instana Application Performance Monitoring.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Instana?
Pros
- Trustworthy
- Client Friendly Policies
- Enables Productivity
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Transaction Request Performance
Server Monitoring
Cloud/On-Prem/Hybrid Deployment
Domain-Agnostic AI/ML
Enterprise Cloud Platform Support
Scalability
Application Discovery
Automated Diagnostics
Error Reporting
Application Request Tracing
Application Metric Reporting
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Breadth of Features
Vendor Support
Availability and Quality of Training
Quality of Features
Ease of Customization
Instana Reviews
Krutarth D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Easy to use. Great product. Works as expected.
Likeliness to Recommend
What differentiates Instana from other similar products?
Three features or capabilities come to my mind that I believe differentiate Instana from other similar products. - Ease of implementation - Dashboards - Extensive details capturing
What is your favorite aspect of this product?
- To be able to trace a single request from Applications (Mobile, Web) to Services (Backend) end to end. - Detail-oriented dashboards - Easy to use and single-step integrations to enable Observability and Monitoring - Intuitiveness and ease of using the product
What do you dislike most about this product?
Not something that I dislike about the product but would be more of Mobile Application performance monitoring features like end-to-end user session capturing, performance monitoring dashboards, the ability to measure performance for Mobile apps etc.
What recommendations would you give to someone considering this product?
It's one of the most competitive products to use in this category considering the feature-set and capabilities it offers. If you're looking for end-to-end tracing and complete backend services observability integrations, I would highly recommend Instana. If you're looking for only client-side monitoring and observability, there are other better alternatives out there.
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Continually Improving Product
Mehdi K.
- Role: C-Level
- Industry: Recreation
- Involvement: IT Leader or Manager
Submitted Nov 2023
Performance, easy to use, but pricey
Likeliness to Recommend
What differentiates Instana from other similar products?
Instana is at the same level of the competition.
What is your favorite aspect of this product?
Instana dashboards are very good.
What do you dislike most about this product?
Price and sales team.
What recommendations would you give to someone considering this product?
Have a clear overview of the market before choosing.
Pros
- Trustworthy
- Client Friendly Policies
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Less Efficient Service
- Vendor's Interest First
Akash S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Instana from other similar products?
The ease of implementation with instana is way better than it's riavls
What is your favorite aspect of this product?
Extensive detail capturing
What do you dislike most about this product?
The initial learning curve
What recommendations would you give to someone considering this product?
Get on call with the sales/support to to understand the working
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service