What is Instana?
Monitor any application, service, or request with Instana Application Performance Monitoring.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Instana?
Pros
- Trustworthy
- Acts with Integrity
- Enables Productivity
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Cloud/On-Prem/Hybrid Deployment
Domain-Agnostic AI/ML
Application Metric Reporting
Enterprise Cloud Platform Support
Server Monitoring
Automated Diagnostics
Error Reporting
Application Request Tracing
Scalability
Application Discovery
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Instana Reviews
VARUN A.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jun 2020
Geatvsurvey and eafy to use
Likeliness to Recommend
What differentiates Instana from other similar products?
Quality,less cost
What is your favorite aspect of this product?
Efficient and wulaoty
What do you dislike most about this product?
Cost and support
What recommendations would you give to someone considering this product?
Reduce cost
Pros
- Reliable
- Unique Features
- Efficient Service
- Respectful
Cons
- Less Effective Service
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