What is Instana?
Monitor any application, service, or request with Instana Application Performance Monitoring.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Instana?
Pros
- Trustworthy
- Enables Productivity
- Client Friendly Policies
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Transaction Request Performance
Cloud/On-Prem/Hybrid Deployment
Domain-Agnostic AI/ML
Enterprise Cloud Platform Support
Server Monitoring
Automated Diagnostics
Application Metric Reporting
Error Reporting
Scalability
Application Request Tracing
Application Discovery
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Instana Reviews
Joseph J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2020
Excellent product and great service!
Likeliness to Recommend
What differentiates Instana from other similar products?
very friendly service
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
no dislikes
What recommendations would you give to someone considering this product?
give it a shot!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Excellent APM Tool
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
- Role: C-Level
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2020
Easy to use interface!
Likeliness to Recommend
Pros
- Acts with Integrity
- Unique Features
- Caring
- Saves Time
Cons
- Vendor Friendly Policies