What is iContact?
iContact's email marketing platform helps businesses of all sizes get results. Whether you are a small business just getting started, a non-profit looking to spread your message, a professional marketer looking for maximum campaign strategy, or a high-volume sender with millions of subscribers, iContact offers a plan to meet every email and marketing automation need.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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95 Likeliness to Recommend
100 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iContact?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Segmentation
Dynamic Content
Auto-Responders
Mobile Optimized
Campaign Management
Content Authoring
Email Delivery
Basic Reporting and Analytics
A/B Testing
SPAM Compliance
Contact Database
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Ease of Customization
Ease of Implementation
Business Value Created
Availability and Quality of Training
iContact Reviews
Jaime M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2022
"I highly recommend this program."
Likeliness to Recommend
What differentiates iContact from other similar products?
I like the program more than others because it is fast to setup and easy to use.
What is your favorite aspect of this product?
iContact PRO is ideal for those on a tight budget who want to get the most bang for their buck. Utilization is facilitated by a custom user interface. Great features at a reasonable price range make it more helpful.
What do you dislike most about this product?
iContact Pro provides a lot of useful features, however its scheduling functionality, which is now unavailable, might need some work. Other than that, it works well. There are occasions when the loading speed of a landing page is slow, and this has to be addressed.
What recommendations would you give to someone considering this product?
iContact Pro is very user friendly and flexible for any user.Its have great dashboard and it's easy to import contact.The application is aslo very secure and very fast
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Caoimhe C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Ideal Email Marketing Platform
Likeliness to Recommend
What differentiates iContact from other similar products?
IContact PRO is the premium email marketing software that supports the best social media integration. This tool is ideal for transacting email with the greatest attain of about 8.0. Along with it, it enables the drag and drops editor that is missing in most of the software. Additionally, it also enables the A/B split testing.
What is your favorite aspect of this product?
IContact PRO is the emerging platform for an immediate campaign creating platform. This platform has a user-friendly interface. Additionally, it has automation algorithms and landing pages for templates that are available in hundreds of ranges.
What do you dislike most about this product?
IContact PRO software is a bit risky for sue when it comes to deleting the contacts and you cannot reverse the process by then. It is also very difficult to add or evolve some blocks. Thus, it doesn't support unlimited storage for the media library. Additionally, there are limited customization options available in it.
What recommendations would you give to someone considering this product?
IContact PRO promotes the best marketing solution for emails and provides support for SMBs with unlimited sources. Thus, this software has enabled personalized dashboards, that' why; I'll recommend you all to use this emerging platform and enjoy the perks. There are a few demerits that you have to face; otherwise, overall performance is good.
Pros
- Effective Service
- Respectful
- Acts with Integrity
- Generous Negotitation
Alyssa G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
iContact Pro, innovative and great service!
Likeliness to Recommend
What differentiates iContact from other similar products?
iContact Pro helps us to quickly build automated customer journeys that boost conversions with intelligently automated behavior and event triggering messages and emails. It helps us to get personal with our customers using our existing data segment by any trait for rich contextual messaging that resonates and delights. IContact Pro offers true Omni channel experience over channels. It helps us in automate interactions with event triggered campaigns which is based on customer actions, behavior and channel preferences.
What is your favorite aspect of this product?
It helps us to build rich profiles which include individual profiles. It Also helps us to build detailed audience segments depending on their behavior, demographics, event and habit data for detailed automation. Its drag and drop interface make it simple for us to build stunning emails with their brand library of email templates. We can Also import templates from other programs and allow us to comfortably view the emails before hitting send button. It helps us to create automated customer journey and messaging over channels which are preferred by the customers within the web interface in just few clicks.
What do you dislike most about this product?
We cannot send pdf files to our clients which is really disturbing. It lacks integration with other software.
What recommendations would you give to someone considering this product?
iContanct Pro improve our ability to reach our customers in professional manner which make it highly recommended.it is super easy to use and very simple.
Pros
- Efficient Service
- Caring
- Respectful
- Client Friendly Policies