What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead Management
Activity and Workflow Management
Account and Contact Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.8
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Renato G.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2024
Love the product, easy to use, and get results!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Result oriented, and easy to use
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
No great mobile support
What recommendations would you give to someone considering this product?
Try it out and you will see if it is for you very quickly
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Helps Innovate
Josh H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Easy to use but needs newer innovative features
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Ease of use and how simple the platform is. Other CRM softwares can be over engineered and complicated, at least HubSpot sticks with what it knows and does it well.
What is your favorite aspect of this product?
How easy it is to use and the built in dialer. Many CRM's lack a well made dialer with call recording functionalities.
What do you dislike most about this product?
No next/previous button. A very small thing however it really helps with productivity.
What recommendations would you give to someone considering this product?
Great CRM to go for. Nothing out of the ordinary and not overly complicated but I wish they were slightly more innovative with their software.
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Security Protects
Aayush P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Okay for bigger businesses
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot offers more comprehensive and effective marketing capabilities in its plans for firms looking for an all-in-one sales and marketing platform. Furthermore, these features are offered in product bundles rather than as distinct plan packages or separately paid apps, in contrast to Salesforce.
What is your favorite aspect of this product?
With the free and Starter plans, extensive marketing features are accessible.
What do you dislike most about this product?
sophisticated sales forecasting and reporting, but a more expensive approach is needed.
What recommendations would you give to someone considering this product?
Has a very small learning curve in comparison to other platforms, and offer's a better package of sales and marketing automation.
Pros
- Unique Features
- Inspires Innovation
- Includes Product Enhancements
- Helps Innovate
Cons
- Less Reliable
- Less Efficient Service
- Less Effective Service
