What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
9% Neutral
90% Positive

Pros

  • Trustworthy
  • Respectful
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 83

Dashboard

86

Visual Pipeline Monitoring

85

Pipeline Planning

83

Data Ingestion and Interoperability

83

Predictive Sales Forecasting

83

Collaboration

82

Territory Analytics and Management

82

Scenario Analysis

82

Predictive Time-Series Reporting & Analytics

81

Intelligent Alerts and Notifications

79

Artificial Intelligence-Based Insights

79

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Availability and Quality of Training

83

Quality of Features

83

Usability and Intuitiveness

83

Ease of IT Administration

83

Vendor Support

82

Ease of Data Integration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

HubSpot Sales Hub Reviews

Yushant (Yash) G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Most Efficient and User Friendly CRM. Amazing UI!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Well first thing that you can try it for free before buying the paid version is truly fantastic. Other that that it have a lot of features and the ease to use them and also the integration with other apps like outlook and all is amazing.

What is your favorite aspect of this product?

Best part I like about them is their UX and UI. They are so well organized that I don't have to juggle between multiple tools to track leads, manage pipelines, and automate follow-ups.

What do you dislike most about this product?

that some of the advanced features are only available for higher pricing.

What recommendations would you give to someone considering this product?

If you don't wanna buy it right away you can try their free version and then decide accordingly. It is one of the best CRM in market after salesforce.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Vishal P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

CRM + Sales + Reporting + Marketing + AI = HubSpot

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot has all the features combined in a single platform. CRM + Sales + Reporting + Marketing + AI = HubSpot And the most important thing that separates HubSpot from other tools is it's ease of use. It's easy for business people you know.

What is your favorite aspect of this product?

Again it's the same how HubSpot integrates all tools and platforms (CRM, Sales, Email campaigns, all reports, data, analytics, AI to use everywhere, it makes HubSpot special. And it's extremely user friendly. Whole teams can collaborate all over the platform with amazing visibility.

What do you dislike most about this product?

Email campaigns gets stuck, or our email domains keeps getting blocked. I understand there are some limits, but it would be helpful if HubSpot team can just add some AI or Human intelligence there.

What recommendations would you give to someone considering this product?

Go for it. It's an amazing one, and the sales team you are gonna love them.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Souvik D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Best CRM available in the market

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out because it’s easy to pick up and actually use day-to-day. It connects smoothly with marketing and CRM, so everything feels in one place. You get helpful tools like email tracking, automation, call logging, and pipeline visibility without the clunky learning curve. It’s built to help reps sell smarter, not harder, and scales well as teams grow.

What is your favorite aspect of this product?

I’d say the best part is how everything’s connected your emails, calls, deals, and contacts all live in one place. No jumping between tools, and the tracking/automation makes it way easier to focus on actual selling instead of busywork.

What do you dislike most about this product?

The biggest downside is that some of the more powerful features sit behind higher pricing tiers. It can feel limiting if you’re on the lower plans, and the add-ons can add up pretty quickly as your team grows.

What recommendations would you give to someone considering this product?

I’d say start with the free or lower-tier plan to get a feel for how it fits your workflow, then scale up as your team grows. Take advantage of the built-in training HubSpot offers it makes the learning curve way smoother. And be clear on which features you really need so you’re not overpaying.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Cons

  • Less Inspiring
  • Less Transparent

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