What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Lead Generation and Funnel Management

86

Collaboration

85

Sales Collateral Management

85

Multi Device Capability

84

Intelligent Search

83

Content Analytics and Scoring

83

Application Integration

82

Next-Best-Action Recommendations

80

Onboarding and Training

80

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Breadth of Features

84

Business Value Created

84

Ease of IT Administration

84

Quality of Features

83

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

81

Ease of Data Integration

81

Vendor Support

80

HubSpot Sales Hub Reviews

Javier G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Excellent Product

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The best CRM, Marketing and Sales tool for businesses.

What is your favorite aspect of this product?

The easy to use, all the different features which allows to expand the business, and the automation part of the tool

What do you dislike most about this product?

Maybe the price.

What recommendations would you give to someone considering this product?

Is the marketing and sales must have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2026

The Gold Standard

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot continues to that standard for adaptation and innovation over other industry leaders.

What is your favorite aspect of this product?

Product continues to remain clean and user friendly.

What do you dislike most about this product?

Does tend to experience lag, and the cost is rather high.

What recommendations would you give to someone considering this product?

Consider what matters to you in your CRM before making a purchase.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Reliable

Cons

  • Less Efficient Service
  • Vendor Friendly Policies
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2026

It's a good tool

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

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