What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

85

Activity and Workflow Management

84

Marketing Management

83

Customer Service Management

83

Analytics and Reporting

82

Telephony and Call Center Management

79

Quote Contract and Proposal

78

Mobile

76

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

83

Ease of IT Administration

83

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

82

Breadth of Features

82

Quality of Features

81

Ease of Data Integration

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Umang T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

All in one customer relationship management tool

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The user interface friendliness, data visibility and lead management is the best that HubSpot Sales Hub has from other similar products.

What is your favorite aspect of this product?

The customer relationship management, user interface friendliness ,data visibility and lead management the favorite aspect of this product.

What do you dislike most about this product?

Nothing as such to dislike.

What recommendations would you give to someone considering this product?

This is the best product if you want your organizations data visibility, customer relationship management and lead management to be at one best place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

mona m.

  • Role: Consultant
  • Industry: Apparel
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Reliable product with great features & simplicity

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It's simplicity and customisation options with ease of user friendly interface

What is your favorite aspect of this product?

The opportunities it's shows coming from the leads and prospects in the form of graph I like the most

What do you dislike most about this product?

I did not dislike anything about it,I am looking forward to new and upgrade it infact in the coming times

What recommendations would you give to someone considering this product?

I will recommend to integrate SEO platforms to enhance its productivity and will definitely recommend it to other saas users for great prospect analytics

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Dwayne H.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

Not the most customized but it work for large orgs

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Huibspot is easier to navigate than a Salesforce but delivers the same amount of features

What is your favorite aspect of this product?

Phone connect and email tracking. I would prefer it if we're able to track opening of emails

What do you dislike most about this product?

No AI for account overview and that cvan run quieres

What recommendations would you give to someone considering this product?

Understand this is meant for larger companies you are able to get more cusomt solutions but there is nothing wrong with this one

Pros

  • Enables Productivity
  • Helps Innovate
  • Inspires Innovation
  • Saves Time

Cons

  • Less Performance Enhancing
  • Less Efficient Service

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