What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
2
Since last award
92 Plan to Renew
4
Since last award
80 Satisfaction of Cost Relative to Value
7
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Security Protects
- Performance Enhancing
- Reliable
- Client Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboards and Reporting
Visual Analytics
Social Media Channel Integration Inbound
Influencer Identification
Publishing
Competitor Tracking
Collaboration
Sentiment Analysis
Audience Segmentation
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Usability and Intuitiveness
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Hootsuite Social Media Management SMB Reviews
Beaton M.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted May 2021
Easy Social Media Management
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite offers a more diverse range of features compared to similar products
What is your favorite aspect of this product?
One can do almost long term scheduling of content across various social media platforms and sync with a content calender
What do you dislike most about this product?
It takes a bit of a learning curve to be able to efficiently manage the dashboard which is not quite intuitive one may end up missing on features which would have made their product usage smoother and easier
What recommendations would you give to someone considering this product?
take time ti understand the dashboard and be familiar with the social media platforms you wish to integrate into the dashboard
Pros
- Helps Innovate
- Saves Time
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Pretty good but expensive
Likeliness to Recommend
Pros
- Efficient Service
- Respectful
- Security Protects
- Performance Enhancing
Cons
- Vendor's Interest First
- Under Delivered
- Less Generous
Zsolt M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2021
SEO Specialist
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Tge free version gives already lot of help.
What is your favorite aspect of this product?
Easy to use. They develop much.
What do you dislike most about this product?
I don't have any problem.
What recommendations would you give to someone considering this product?
Easy to use and works always good. No problem with schedule posts on the social sites, easy to create content, save lot of time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing