What is Highspot?
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Highspot?
Pros
- Reliable
- Fair
- Acts with Integrity
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Collateral Management
Intelligent Search
Application Integration
Collaboration
Onboarding and Training
Multi Device Capability
Next-Best-Action Recommendations
Content Analytics and Scoring
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Highspot Reviews
Marie L.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Aug 2021
You can't go wrong with Highspot
Likeliness to Recommend
What differentiates Highspot from other similar products?
I was part of the search for a vendor, and Highspot is where we landed with for a sales collateral management platform. It has been the best decision. It quickly went from an Americas based solution to implemented globally. It was so smooth. Highspot continues to improve the platform & product; they are awesome partners. I don't know how we would have managed content (that was constantly changing) during these challenging times -- Highspot was a sanity saver. One difference maker for our organization -- Highspot will accept content from a variety of sources (SharePoint, Teams, DropBox, GoogleDocs, etc). no worries, Highspot will work
What is your favorite aspect of this product?
It's easy to use, easy to train new users and it's easy to manage. The end user knows if they are finding it in Highspot, it's up to date and accurate. It's easy for me as the manager of the platform to manage content from multiple departments. Having Highspot has created a greater level of confidence in our materials so that sales people don't waste time creating something is is available.
What do you dislike most about this product?
I wish I could see what other people do/have done to get more ideas. I don't want to rest on our laurels and get stale.
What recommendations would you give to someone considering this product?
Be patient with the process, you may need to develop new/different document management practices (that's ok!). Partnership with the different content creators will be important, so make sure they are part of your team or are partners in the processes. Don't worry if it seems slow at first, once you get the closet of content in order some - you'll have a great foundation once Highspot is launched.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Mike R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
Extremely beneficial for internal and customer use
Likeliness to Recommend
What differentiates Highspot from other similar products?
The ability to quickly share content internally, as well as externally with partners. The ability to clone, remix and leverage assets within HS is great.
What is your favorite aspect of this product?
Sharing content and creating "spots" with partners/clients.
What do you dislike most about this product?
Not being able to auto-update clients spots with newer collateral created internally, and having to go manually update each spot at times can be a time suck.
What recommendations would you give to someone considering this product?
Do your diligence on the solution, but if you are any sort of sales org that benefits from content sharing, this is an empowering solution.
Pros
- Enables Productivity
- Unique Features
- Fair
- Continually Improving Product
Cons
- Less Effective Service
Colin B.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2021
The industry standard for content management
Likeliness to Recommend
What differentiates Highspot from other similar products?
Market share
What is your favorite aspect of this product?
Analytics on a piece of content
What do you dislike most about this product?
Minimal collaboration No old content cleanup
What recommendations would you give to someone considering this product?
Ask them about search and AI capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity