What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
1
Since last award
78 Plan to Renew
3
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Acts with Integrity
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audience Segmentation
Data Visualization
Conversion Analysis
Audience Demographics
Cross Channel Attribution Analysis
Metadata Management
API Framework
Predictive Analytics
Customer Journey Modelling
Anomaly Detection
Real Time Workflow Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Customization
Ease of Implementation
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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Looker Reviews
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Nov 2023
Outstanding data platform. API first and 100% web.
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Transparent
Cam D.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Good product, but requires lots of manual work.
Likeliness to Recommend
What differentiates Looker from other similar products?
It is much easier to consume. The breadth of data visualization features make it easier for non-technical users.
What is your favorite aspect of this product?
The breadth of visualizations. It’s so easy to quickly convey critical insights. I also love that it connects easily with Snowflake.
What do you dislike most about this product?
It requires manual implementation. It’s not great as a self-serve tool for end users.
What recommendations would you give to someone considering this product?
Be sure to consider other options like Pendo depending on your use case.
Pros
- Caring
- Helps Innovate
- Unique Features
- Effective Service
Cons
- Slower Product Innovation
- Less Generous
- Charges for Enhancements
Petar B.
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2023
Simple to use, but provides amazing business value
Likeliness to Recommend
What differentiates Looker from other similar products?
Ease of use and simple design.
What is your favorite aspect of this product?
Small learning curve with a great benefit.
What do you dislike most about this product?
Limited visualisation options.
What recommendations would you give to someone considering this product?
Explore on your own.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity