Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
4% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Analytics and Reporting

86

Device and Browser Analytics

85

Data Management

85

Marketing Analytics

85

Conversion Analysis

84

Audience Segmentation

84

Data Integrity

83

Data Warehousing

83

Data Analysis and Survey Function

83

API Framework

82

Mobile Functionality

81

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Data Integration

84

Breadth of Features

83

Ease of Implementation

83

Quality of Features

83

Ease of Customization

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Availability and Quality of Training

81

Vendor Support

78

Google Analytics Reviews

Tanishq G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Nice product but not suitable for small data

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

It is owned by google and anyone who uses android, we get most of their information, which is very relevant for analysis and making segments for targeting. We also can provide personalized content for students and get better grades.

What is your favorite aspect of this product?

data is very vast and making dashboards on data studio using GA data is very easy and very effective. Its simple drag and drop, while refreshing in real-time, we don't have to ingest this data into EDW for analysis and hence it saves a lot of time.

What do you dislike most about this product?

It does sampling on small data points, so whenever we see data for small segments we see numbers are changing every hour, sometimes decreasing and sometimes increasing, due to sampling, which makes data of no use.

What recommendations would you give to someone considering this product?

For app analysis this is very good, you can set up many events and start tracking right away without much cost, also free dashboards.

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Helps Innovate
  • Performance Enhancing

Vishal M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Lucille R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

More functionality and lots of features.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

More functionality and features.

What is your favorite aspect of this product?

Real-time visitor data including counts, referral sources, entry pages, session lengths, countries, devices, and much more is the finest feature. Copy the code and paste it into the website header for a simple setup. Google Analytics aids in user behavior analysis. It is useful to understand how visitors are interacting with our website by looking at session statistics, page visits, and visitor mapping. easy to generate reports in flow chart layouts and to use. Simple to control and recognize Google ad visitors.

What do you dislike most about this product?

It could be made much more approachable. It takes some training to use Google Analytics to its best potential. When a visitor accesses our website from a social media website, it does not function properly with social media shares and displays unidentified referral sources. Google Analytics is fantastic other from this.

What recommendations would you give to someone considering this product?

A tool with many features is Google Analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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