What is Google Analytics?
Get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Analytics?
Pros
- Helps Innovate
- Respectful
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Analytics and Reporting
Device and Browser Analytics
Marketing Analytics
Data Management
Audience Segmentation
Conversion Analysis
Data Analysis and Survey Function
Data Warehousing
Data Integrity
API Framework
Mobile Functionality
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Vendor Support
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Google Analytics Reviews
George U.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
Better optimized views and visits.
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
From the beginning, it has been among the best pages that exist to know where the visit comes from, either, visit time and geographical location, and this is something that differentiates it because not all pages give such a quick and such answer. successful as Google Analytics does. its use is quite acceptable compared to other similar ones.
What is your favorite aspect of this product?
My favorite part is the speed with which the platform lets me move, almost without major problems, an easy way to know who is visiting us and who is viewing the website we want to monitor, whether age, gender, location, device and others is possible. things that are important to properly segment the content that is offered to the public,
What do you dislike most about this product?
What has been happening to me for a while is that the session in my account is closed, I suppose it is a system or platform error, actually I am trying to solve that problem, otherwise it is a good platform to be aware of the things that we must pay attention on our websites. We will have more control over what we should do to have more visits and know who sees and reads us
What recommendations would you give to someone considering this product?
I will always recommend the use of this platform because it is very secure, it has a fairly good security system because it is a Google service that up to now is one of the safest sites in the world with a great faultless track record, also for being one of the services with greater access to the public and with a quite enviable quality. I absolutely recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anshu K.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
When you enable Remarketing for a web property.
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
There is no difference between Google Analytics and Universal Analytics.
What is your favorite aspect of this product?
Third party referrals.
What do you dislike most about this product?
When you're using Google Analytics, you're making the user experience on your site more inconvenient.
What recommendations would you give to someone considering this product?
Conversion Rates between Mobile & Desktop.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Arnold W.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Best for visualizing website data
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
This service has an endless number of companies that offer similar services, either for free or paid, but none of them is at the level of Google Analytics, it has been continuously advancing and updating for many years, what I think is good is its way to work, with just a code on our site we can get a lot of data from this
What is your favorite aspect of this product?
Google analytics is used to know from where a person visits us, be it, device, city, possible age of the person, and their gender. It also gives us a fairly understandable graph which we can use to give us an idea of how our website is progressing, it also shows us how many hours or minutes the person was interacting within our site, even knowing if the visit was direct or from a network social in specific.
What do you dislike most about this product?
The problems that I have had with google analytics so far have been minimal, one of them is that the section of visualizing the views in real time is not very good, it tends to give delays which causes me to lose a lot of information that for me would be super It is valuable to have, also that from my device it is not 100% compatible but I suppose that my smartphone model also influenced a lot
What recommendations would you give to someone considering this product?
When you create a website you want to know the people who visit and how often they do it, this is the perfect tool to do it and achieve much more segmenting the website, we have to take a good look at every detail that this service provides us so far. It is one of the best I have used, always very attentive and there are many tutorials on the internet as a support base in case you have any questions or errors
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy