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FortiMail Logo Award Winner Product Badge
Fortinet

FortiMail

8.0 /10
Category
FortiMail
8.0 /10

What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details


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Awards & Recognition

FortiMail won the following awards in the Secure Email Gateway - Enterprise category

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiMail.

88 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

2% Negative
7% Neutral
91% Positive

Pros

  • Effective Service
  • Client Friendly Policies
  • Fair
  • Reliable

Feature Ratings

Average 89

Data Loss Prevention

93

Email Retention and Archiving

92

Anti Malware Signature Detection

91

Anti Phishing and Spear Phishing

90

Reporting Components

89

URL and Malware Detection

88

Anti Spam and Bulk Email Detection

88

End User Spam Visibility and Controls

88

Anti Malware Behavioral Detection

87

Hosted Email Support

86

Encryption and Decryption

85

Vendor Capability Ratings

Average 87

Ease of Customization

94

Breadth of Features

91

Ease of Data Integration

90

Ease of IT Administration

89

Quality of Features

89

Usability and Intuitiveness

88

Ease of Implementation

87

Availability and Quality of Training

85

Business Value Created

84

Product Strategy and Rate of Improvement

82

Vendor Support

80

FortiMail Reviews

Bonnie G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Spam filtering and virus or malware removal

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail differs from other products for several reasons because it gives its users protection against threats from email to prevent company users and their data from being affected by it, makes it possible to filter spam through a process Quarantine of each email that arrives in the inbox so that suspicious emails are separated and those that cannot reach there, it has a simple and fast installation process, in addition its spam definition is updated daily so that the entry of any illegitimate mail is not possible.

What is your favorite aspect of this product?

My favorite aspect of FortiMail is that it allows the filtering of spam mail effectively, not only does it do this, but even potential spam is quarantined to ensure that false positives do not occur, its implementation is simple and avoids the manual task of having to check each email to know what you can enter and what not, in addition, if it is integrated with other Fortinet products, better protection results are obtained, which helps to avoid unwanted mass emails.

What do you dislike most about this product?

Its quarantine process sometimes sends emails that are not really spam, so if it is an important email it can be a problem, also its updates are not usually so continuous.

What recommendations would you give to someone considering this product?

It is an ideal software for organizations that need to stop illegitimate mass mail because in this way they protect their users and their confidential data, in addition to integrating it with other products generates greater protection.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Niniveth Marybel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Reliable and easy to use

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail differs from other software because it gives the user the power to keep emails free of possible threats, being this simple to use and with an extremely intuitive interface so that user training is not necessary for its implementation, it is ideal to combat spam and this is thanks to the fact that it provides a wide range of features including data leak prevention, message archiving and encryption in order to protect incoming and outgoing mail traffic.

What is your favorite aspect of this product?

My favorite aspect of this software is that it allows emails to be sent and received reliably, because it provides protection for them so that communication between the client and the company is not dangerous for either party thanks to its encryption , anti-spam and anti-malware, on the other hand its ease of use saves a lot of time and makes maintaining the emails that are handled daily not a heavy task.

What do you dislike most about this product?

Their reports are not as detailed or personalized, and this would be an ideal point so that it is not necessary to spend so much time understanding what is happening.

What recommendations would you give to someone considering this product?

This solution is ideal for maintaining clean and reliable communication with customers, so using it is an excellent option as it does not allow email traffic to be damaged by spam or anti-malware.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Derrick B.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Reliable and Competent Email Security Services

Likeliness to Recommend

10 /10

What differentiates FortiMail from other similar products?

FortiMail is one of the tools that detects URL malware, something which many software fails. Again, FortiMail has the capacity of dealing with spams, where there is no possibility of increasing traffic from unreasonable messages. Again, FortiMail is a program with high level of security detection and scanning.

What is your favorite aspect of this product?

FortiMail is a program which issues accurate scans of any email that gets in to our inbox. Again, URL scanning and malware identification is a major benefit from FortiMail. The developer of FortiMail keeps us updated on the latest developments in email security.

What do you dislike most about this product?

FortiMail is a great email safety tool as it helps us understand the importance of security in our emails. Again, FortiMail ensures there is no single malware that gain access in our inbox. And the creator of FortiMail is informative.

What recommendations would you give to someone considering this product?

FortiMail is a tool that allows us monitor the emails which gets into our inbox and incase of a malware, it is easily identified and actions taken. Again, FortiMail has the most up-to-date security procedures.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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