FortiMail Logo Award Winner Product Badge
FortiMail Logo Award Winner Product Badge
Fortinet

FortiMail

8.0 /10
Category
FortiMail
8.0 /10

What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details


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Awards & Recognition

FortiMail won the following awards in the Secure Email Gateway - Enterprise category

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiMail.

88 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

2% Negative
7% Neutral
91% Positive

Pros

  • Effective Service
  • Client Friendly Policies
  • Fair
  • Reliable

Feature Ratings

Average 89

Data Loss Prevention

93

Email Retention and Archiving

92

Anti Malware Signature Detection

91

Anti Phishing and Spear Phishing

90

Reporting Components

89

URL and Malware Detection

88

Anti Spam and Bulk Email Detection

88

End User Spam Visibility and Controls

88

Anti Malware Behavioral Detection

87

Hosted Email Support

86

Encryption and Decryption

85

Vendor Capability Ratings

Average 87

Ease of Customization

94

Breadth of Features

91

Ease of Data Integration

90

Ease of IT Administration

89

Quality of Features

89

Usability and Intuitiveness

88

Ease of Implementation

87

Availability and Quality of Training

85

Business Value Created

84

Product Strategy and Rate of Improvement

82

Vendor Support

80

FortiMail Reviews

Ernest P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Advanced tool for email protection

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail differs from other software because it is based on several layers to provide complete protection to business email, it has a stable platform and an intuitive webmail, its installation and configuration can be done through a simple and fast process, it is integrated With FortiGuard Labs which provides powerful visibility into threats in real time, this is because FortiGuard can carry out a great understanding of global traffic patterns and evolving threats, it is also capable of conducting much more in-depth analysis helping to face and prevent zero-day threats by its integration with sandbox.

What is your favorite aspect of this product?

I really like its integration with FortiGuard Labs since it gives the advantage of obtaining better protection capable of stopping spam outbreaks or the presence of viruses, thus achieving their detection more quickly, the one that offers a ClickProtect function that helps to revalidate a URL at the moment when the user actually tries to visit the URL or the website, so as to avoid the presence of embedded URLs in emails that are usually dangerous or suspicious, in addition to the fact that it is capable of protect both incoming and outgoing emails, being your protection for outgoing emails based on the creation of specific policies.

What do you dislike most about this product?

Its storage in the cloud can lead to the security of the data being in danger, in addition to that for the visualization of mass emails it is necessary to have to constantly update your folder to be able to observe them.

What recommendations would you give to someone considering this product?

It is a key solution for the protection of business emails, regardless of whether it is incoming or outgoing emails, it is ready to face the threats that can harm them, thanks to its powerful features and valuable integrations.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Celestine M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Control of incoming and outgoing email traffic

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail differs from other solutions because it is functional with any existing investment in email infrastructure, be it local like Exchange or hosted in the cloud, like M365 or G-Suite, it has the ability to deal with both inbound and outbound traffic , integrates with FortiGuard Labs giving the advantage of being able to obtain a great visibility of threats in real time, it also guarantees the identification and detection against spam and phishing attacks.

What is your favorite aspect of this product?

I like that it has a simple and easy to use control panel, which is capable of stopping in real time any threat that wishes to enter through email, since in this way the theft of data, threats based on incoming email, which includes spam, ransomware, business email compromise, advanced and zero-day exploits, which is capable of protecting not only inbound but outbound traffic as well, no matter what infrastructure the email is in electronic, it integrates with FortiIsolator to isolate the traffic coming from the URLs so that you can interact with the URL but not take the dangerous step of downloading the content and running it in the browser.

What do you dislike most about this product?

Its updates are not taking place constantly so some functions are not improved yet, in addition its UI for mobile devices is not so friendly and efficient so it is not very effective when you are out of the office.

What recommendations would you give to someone considering this product?

It is a suitable software for companies that are frequently found with the presence of threats in their emails, since this software with its powerful functions helps prevent and stop said vulnerabilities, in addition to its integration with other Fortinet software reinforces its protection .

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Davis C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Simple interface and ideal for email protection

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail differs from other software because it provides the user with great potential features such as the fact that it not only runs as an antispam but also acts as an antivirus and antimalware so that emails handled at the enterprise level are not affected by Some malicious email that can generate data loss, its configuration is fast, its interface is simple and intuitive so it can be handled by any user without having to go to training, it also guarantees reports that allow you to have at hand any information that shows any suspicion and its integration with other Fortinet products guarantee a more stable and powerful protection.

What is your favorite aspect of this product?

My favorite aspect is that it quarantines the emails that are in the spam tray so that it evaluates if they are really malicious emails and avoids having false positives, how easy it is to handle it thanks to its intuitive interface , its administration does not require too much effort as it evaluates what is infected and what is not and isolates them in a way that avoids having to manually manage which emails can be entered and what not, thus protecting from the identity of each user who receives the emails as well as the massive influx of spam at the business level.

What do you dislike most about this product?

Knowing that email is good or not slow, which can be annoying when you want to have access to some important email, also does not have constant updates.

What recommendations would you give to someone considering this product?

FortiMail is ideal to avoid the constant threats via email that can affect both the company and its clients and this is thanks to the fact that it is able to recognize malicious emails from those that are not, in addition to avoiding the manual labor of having to verify it, this saves time.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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