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FortiMail Logo Award Winner Product Badge
Fortinet

FortiMail

8.0 /10
Category
FortiMail
8.0 /10

What is FortiMail?

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

Company Details


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Awards & Recognition

FortiMail won the following awards in the Secure Email Gateway - Enterprise category

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FortiMail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiMail.

88 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiMail?

2% Negative
7% Neutral
91% Positive

Pros

  • Effective Service
  • Client Friendly Policies
  • Fair
  • Reliable

Feature Ratings

Average 89

Data Loss Prevention

93

Email Retention and Archiving

92

Anti Malware Signature Detection

91

Anti Phishing and Spear Phishing

90

Reporting Components

89

URL and Malware Detection

88

Anti Spam and Bulk Email Detection

88

End User Spam Visibility and Controls

88

Anti Malware Behavioral Detection

87

Hosted Email Support

86

Encryption and Decryption

85

Vendor Capability Ratings

Average 87

Ease of Customization

94

Breadth of Features

91

Ease of Data Integration

90

Ease of IT Administration

89

Quality of Features

89

Usability and Intuitiveness

88

Ease of Implementation

87

Availability and Quality of Training

85

Business Value Created

84

Product Strategy and Rate of Improvement

82

Vendor Support

80

FortiMail Reviews

Sophia T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Powerful inbound and outbound threat filter

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

This software differs from others because it provides the user with all the advanced security capabilities that are compatible with the email security gateway products, so that companies are able to keep their emails free from threats, account With a very straightforward and simple implementation and configuration, it offers built in, out of the box email security and data leak policy templates, as well as comes with regulatory compliance templates to ensure sensitive data is handled correctly It is also capable of detecting malware, viruses and ransomware.

What is your favorite aspect of this product?

What I like most about this software is that it provides an extremely flexible implementation that allows the user to decide how they want to implement their service, whether it is hosted in the cloud or as a virtual and physical device, which has the ability to help prevent, detect, and respond to email based threats such as spam, phishing, malware, ransomware, zero day threats, phishing, and email compromise attacks; this is because it has a multi layered approach to email security, in addition to detecting suspicious email, it prevents it from reaching the recipient, thus preventing said attack from being successful.

What do you dislike most about this product?

It is not possible to view the bulk email folder immediately and completely, because for this it is necessary to update it manually, this can take time, also sometimes it tends to take emails as spam when they do not imply any threat .

What recommendations would you give to someone considering this product?

A software that has all the capabilities for the protection of business email, so giving it a try implies saying goodbye to these threats that usually invade emails, regardless of whether they are incoming or outgoing threats, as well as their integration with other Fortinet software makes it more powerful software.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Leonore J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Versatile and powerful email protection

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

This Fortinet tool differs from others because it provides the user with a protection based on multiple layers which helps to detect more quickly and efficiently incoming and outgoing attacks as well as spam, it provides great scalability, which means that it can meet the needs of any company, regardless of whether it is small, medium or large, it has an extremely flexible implementation so it depends on the user to carry out this process, it also includes a more in depth analysis which helps to address URL based threats.

What is your favorite aspect of this product?

I really like that it has an excellent capacity for filtering both incoming and outgoing emails, because in this way it is possible to mitigate in great depth both incoming and outgoing threats and even zero day threats and avoiding the loss of confidential data to business level, I also like that it has such a flexible implementation since it is possible to choose the one that best suits the needs of the company, it also works very well with any email infrastructure, whether local or hosted in the cloud.

What do you dislike most about this product?

Its mobile interface is not very pleasant so it is better to use its desktop version, also its costs can be somewhat high and its update installation process takes a long time so doing the same implies not being able to do other activities together with it. .

What recommendations would you give to someone considering this product?

FortiMail provides a simple graphical user interface and provides a good view of the network and at the same time keeps all email protected, so if you are looking to keep both confidential data and employees protected, having this tool is a good option always and when you have thoroughly evaluated if it meets your needs.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Pedro P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Optimal business level email protection

Likeliness to Recommend

9 /10

What differentiates FortiMail from other similar products?

FortiMail is a software that differs from others because it provides the user with a line of defense in which it makes it possible to deal with both the incoming traffic and the outgoing traffic, in this way it helps not only to visualize it but also with the compliance and in turn with the prevention of threats, acts as an MTA so it guarantees a real time analysis of the email, and once it gets a threat it guarantees the elimination of the same and the recovery of the mail, in addition to its FortiGuard Labs it is a powerful feature for detecting outbreaks and major damage.

What is your favorite aspect of this product?

My favorite aspect is its FortiGuard Labs is a powerful feature for detecting outbreaks and major damages this is because it gives high visibility of threats in real time, on the other hand, which helps with the detection of spam as well as phishing, Likewise, the one that not only protects against threats in the mail but also prevents mail spoofing, in addition to its ability to respond to threats such as malware, viruses, ransomware, and address targeted attacks and dangerous files is really impressive, all of which collaborates with an email free of threats.

What do you dislike most about this product?

Your protection or email scan sometimes carries non threatening emails as threats causing the quarantine release process to be somewhat late, so this leads to important information or important messages not being displayed on time, it also generates false positives so avoiding this can be a key point.

What recommendations would you give to someone considering this product?

Having a good configuration of the software is important, as this guarantees that its function is totally adequate and that the business email is effectively protected, so taking this step with caution is synonymous with maximum protection.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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