What is Dynamics 365 Commerce?
Create exceptional shopping experiences. Elevate your brand with Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDynamics 365 Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dynamics 365 Commerce.
88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynamics 365 Commerce?
Pros
- Reliable
- Trustworthy
- Unique Features
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Employee Management
PCI and EMV Compatible
Sales Transactions
Cash Register Point of Purchase Devices
Employee Mobile
Loyalty Program
Analytics and Reporting
Inventory Control
Customer Account Management
Online Integrations Web Store
Pricing Promotions
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Availability and Quality of Training
Also Featured in...
Dynamics 365 Commerce Reviews
Samuel J.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2023
very flexible and can be easy customized to our n
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
Report generation, forms customization, ledger/voucher creation /posting is all a piece of cake for this tool.
What is your favorite aspect of this product?
The ability to easily create and send emails, access CRM from your mobile device (using Google Chrome) and integrate with Google Sheets
What do you dislike most about this product?
a bit pricey
What recommendations would you give to someone considering this product?
excellent value added
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Francis H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jan 2023
Fantastic product!
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
ui design is nice
What is your favorite aspect of this product?
easy to use
What do you dislike most about this product?
hard to learn
What recommendations would you give to someone considering this product?
familiar feel with microsoft products
Pros
- Generous Negotitation
- Transparent
- Appreciates Incumbent Status
- Continually Improving Product
Júlia M.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted May 2022
Amazing product
Likeliness to Recommend
What differentiates Dynamics 365 Commerce from other similar products?
Robust and efficient
What is your favorite aspect of this product?
very efficient
What do you dislike most about this product?
higly priced
What recommendations would you give to someone considering this product?
just use it
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Effective Service