Dynamics 365 Commerce Logo Award Winner Product Badge
Dynamics 365 Commerce Logo Award Winner Product Badge
Microsoft Corporation

Dynamics 365 Commerce

7.7 /10
Category
Dynamics 365 Commerce
7.7 /10

What is Dynamics 365 Commerce?

Create exceptional shopping experiences. Elevate your brand with Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.

Company Details


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Awards & Recognition

Dynamics 365 Commerce won the following awards in the Retail POS category

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Dynamics 365 Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynamics 365 Commerce.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynamics 365 Commerce?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Caring

Feature Ratings

Average 84

Employee Management

89

PCI and EMV Compatible

86

Sales Transactions

86

Cash Register Point of Purchase Devices

85

Employee Mobile

84

Loyalty Program

84

Analytics and Reporting

83

Inventory Control

82

Customer Account Management

81

Online Integrations Web Store

80

Pricing Promotions

78

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Business Value Created

81

Ease of IT Administration

78

Ease of Implementation

77

Quality of Features

77

Vendor Support

76

Availability and Quality of Training

74

Dynamics 365 Commerce Reviews

Rakesh R.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Likeliness to Recommend

10 /10

Kantafu K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Amazing Capabilities With Dynamics 365 Commerce

Likeliness to Recommend

9 /10

What differentiates Dynamics 365 Commerce from other similar products?

Unlike other retail POS, Dynamics 365 Commerce is fully customisable makes it irresistible for businesses

What is your favorite aspect of this product?

I like the ease of customizing Dynamics 365 Commerce The software comes with great features making a great retail POS Learning to use it is easy

What do you dislike most about this product?

All has been smooth while using Dynamics 365 Commerce

What recommendations would you give to someone considering this product?

Sincere it's customizable and cost friendly, I recommend Dynamics 365 Commerce to any business in need of such Solution.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

Kat M.

  • Role: Human Resources
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Be patient; it is worth the investment!

Likeliness to Recommend

10 /10

What differentiates Dynamics 365 Commerce from other similar products?

Most people use Microsoft anyways, so there is that level of comfort there already.

What is your favorite aspect of this product?

It is familiar in a sense and in some aspects, not terrribly difficult.

What do you dislike most about this product?

A better drop down selection; took me some time to naviagate the portal and find what I needed, initially.

What recommendations would you give to someone considering this product?

Def. look into getting a discounted rate if possible- easily acessible program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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