DocuWare
8.8 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 85

Searchability

90

Document Sharing

89

Document Hosting

88

Security and Access Control

87

Metrics and Reporting

86

Access Tracking

84

Publication Workflow

84

Editor Functions

84

Version Control

84

Check Out Check in

83

Indexing and Classification

81

Vendor Capability Ratings

Average 86

Ease of Customization

100

Ease of Implementation

100

Ease of IT Administration

100

Usability and Intuitiveness

100

Product Strategy and Rate of Improvement

98

Availability and Quality of Training

97

Quality of Features

97

Vendor Support

97

Business Value Created

94

Ease of Data Integration

94

Breadth of Features

87

DocuWare Reviews

Dhruv V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

great product

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

Docuware has been way better than any other because of it's easy to usability and adabtability.

What is your favorite aspect of this product?

I personally love the user experience this platform provide, I mean it's so easy to use and smooth.

What do you dislike most about this product?

none to dislke.

What recommendations would you give to someone considering this product?

Highly recommend this to everyone.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Kaitlyn W.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Docuware revolutionizes document management

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

The intuitive interface design is fantastic. Its sophisticated indexing ensures incredibly accurate capture and indexing. Once the workflow is configured, users and approvers can easily perform their work.

What is your favorite aspect of this product?

It is crucial that the platform can be adjusted to meet our specific requirements and that it can integrate with our existing systems. Everyone uses the system every day to do a lot of different things. We had no problems incorporating him into our company. Additionally, we can contact Support directly in case we encounter any problems.

What do you dislike most about this product?

The lack of solid offline support is the only drawback I can think of at the moment. The platform includes a mobile app, although working with documents offline can be a bit complicated at times. Very rarely does something like this happen.

What recommendations would you give to someone considering this product?

Among the many useful features of Docuware, I highly recommend forms. I have developed a series of forms, both internal and external to the company. In this way, we are able to collect customer information that is crucial to our success. Many parts of our business depend on these features and we are a medium-sized office equipment distributor.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

James T.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great system to store and manage files

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

Information collection, utilization, integration, and delivery are all enhanced by DocuWare's cutting-edge capabilities, all of which may be activated quickly and easily. The open architecture of DocuWare means that it may support a wide variety of connections, from the simple to the complex, and be put to practical use by anyone.

What is your favorite aspect of this product?

In my opinion, the biggest challenge facing our sector today is ensuring that the correct individuals receive the right information while keeping EVERY piece of data safe from prying eyes. Nearly 12,000 identified users and almost 1 billion photos are stored in the principal DocuWare system at the heart of a huge enterprise.

What do you dislike most about this product?

It might be challenging to keep up with the constant stream of new innovations and their accompanying features and capabilities. There are newsletters, blogs, videos, etc., but if I had a magic wand, I would design a universal portal that compiles this data and provides context-specific links to the nuances of frequently recognized categories.

What recommendations would you give to someone considering this product?

Users are not restricted to the data gathered at the time of document storage thanks to DocuWare's connecting and building upon already existing data. DocuWare's ability to enhance index information and give a two-way connection to external data has facilitated the easy creation of a link between previously unrelated operations.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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